EA App Crashes and goes back to library when starting College Football 27

TheRealDsplaya​ 

Not 100% sure how that may have helped, but thanks for posting! EA_Barry.

EA_Barry​ 

Hey, just wanted to say that I found a solution and my game is now working on PC. I had never run any game on my current installation of Windows to avoid any accidental incompatibility issues, but I loaded up Sid Meier's Civilization VII for a couple hours last night and now College Football 27 is working properly (after about 20 minutes of playing). Hoping it will continue to work, and I'll let you know if I run into any additional issues. Thank you!

TheRealDsplaya​ 

You may be running into an issue because you are running an insider/preview build of Windows. I fully understand that changing your OS is a huge pain but that may be the way to go for you. Wish I had better news. EA_Barry.

EA_Barry​ 

I uninstalled the EA App and deleted those folders you mentioned along with any folder that had to do with Origin. I uninstalled the game. I restarted my computer and then downloaded and installed the EA App from the link you replied with, I reinstalled the game, and I am still having trouble loading the game. I revisited the steps to uninstall and reinstall AntiCheat, but College Football 27 still doesn't appear in the drop-down menu for installing AntiCheat. If you have any more recommendations, please let me know.

Additionally, I checked with a website to make sure my hardware is compatible to run the game, but could you give it a second look to make sure? I'm confident my hardware is compatible and I feel like you would have addressed it earlier if it was a problem, but that may be a helpful next step for me in addition to trying to run the game on PC.

TheRealDsplaya​ 

It looks like your EA app is not in a good state. Fully uninstall, delete the files mention if required and reinstall from a fresh download: 

1. Uninstall the EA App.
2. Delete these folders if they still exist:
3.  

C:\Program Files\Electronic Arts\EA Desktop

%LocalAppData%\Electronic Arts

%ProgramData%\EA Desktop

%AppData%\EA

1. Restart the PC.
2. Download and install the latest EA App from EA's website.

EA app download link

Let me know if you are good to go after these steps. Thanks. EA_Barry.

EA_Barry​ 

Thank you for the help. I ran the Command Prompt commands and uninstalled EAAntiCheat.Installer. However, when I tried to install AntiCheat for the game, College Football 27 did NOT appear in the dropdown menu. The only thing I could do was Repair, so I clicked Repair and selected the EA Sports College Football 27 folder. I restarted, then tried launching the game again which didn't work. I then tried repairing the game's files through the EA App, restarted, and then launched the game, but that didn't work. Including my DxDiag again to make sure I did the Windows installation commands correctly.

TheRealDsplaya​ 

You are using an insider/preview build of Windows which is technically not supported.

Great, thanks for the Dxdiag. Some troubleshooting: 

1. Open Command Prompt as Administrator and run: DISM /Online /Cleanup-Image /RestoreHealth

When that finishes: sfc /scannow

2. Reinstall EA Anti-Cheat. Browse to:  ...\__Installer\EAAntiCheat\

Run: EAAntiCheat.Installer.exe

Then:

• Uninstall
• Restart
• Install
• Restart again

Let us know how things go after these steps. Thanks again. EA_Barry.

I sent one in a reply earlier, but since I've reinstalled Windows and tried more solutions I'll share a more recent one. Thank you for letting me know.

TheRealDsplaya​ 

If you generate a Dxdiag report and post that here, we may be able to spot an issue and advise. 

DXDIAG

Thank you. EA_Barry.

Here are some additional things I've tried today (all unsuccessful):
Performed clean boot of Windows
Clean install of Windows 11 using installation media and reinstalling my AMD drivers and chipset (they were the only things installed on my PC besides the EA App and the game to minimize app conflict)
Went to Windows Defender and added the EA Sports College Football 27 folder and EA AntiCheat to the Virus and Threat Protection "Exceptions"
Still hoping for a response soon, especially on trying to uninstall EA Javelin and reinstalling it with EA College Football 27 as an option in the EA Javelin Installer's drop-down menu.