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Defusedeye's avatar
Defusedeye
Seasoned Newcomer
24 days ago

CUT 27 Countdown Solo Event Server Error

I started the event draft yesterday, during the draft it kicked me back to main menu. Now everytime I try to continue it kicks back to main menu with server error. I have no button to retire, only continue. I’m on PS5, how do I fix this.

events

1 Reply

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    13 hours ago

    Defusedeye​ Hey there,

    If you're stuck in a server error loop in CUT Solo Events with no option to retire, this usually happens when a mid-event disconnect leaves your draft session desynced from the servers.

    Quick Session Refresh: Back out of Ultimate Team, load into another online mode lobby (like Road to the CFP or Play Now Online), then back out and return to CUT. This often forces the server to update your profile and clear the lock.

    If the loop persists, you may need to clear your system cache or re-sync your network connection. You can find the full step-by-step instructions in the official EA Technical & Connection Troubleshooting Guide.

    Step 3: PS5 Hard Cache Clear

    • Highlight the game on your PS5 home screen, press Options, and select Close Game.
    • Turn off your PS5 completely (do not use Rest Mode).
    • Unplug the power cable from the back for 60 seconds.
    • Plug it back in, power on, and relaunch the game.

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