Can't get CnC 3 to Play

Question

Hello you lovely people! I have an issue! I bought this brand new computer last year, so I figure it should have the specs to run command and conquer 3, seeing as it is literally brand new. Yet, when I try to launch the game, I get an error message, it says that I should check that I have a direct-x version of 9.0 or higher, and that I do, or that I should check and see if hardware acceleration is turned off. Firstly, I have been all over my computer, and I can't find a single reference to "hardware acceleration" at all. Secondly, again, this is a brand new, FIVE HUNDRED DOLLAR COMPUTER. If this damn thing can't run a game from fricking 2009, I quit. I'm buying used from now on. CAN anyone, out there somewhere, if these forums even still get use, assist me with this nonsense? I can't figure out how a fricking brand new computer, seems to have issues running this game. It runs and plays other games that are arguably MORE demanding that C-n-C 3 just fine, yet somehow, this one, this one bloody game, WONT RUN. Any help you can provide would be very apricated. :D

-SBH

nyerguds · Answer

@SBH_USMC&nbsp;
Ah, the problem is actually that the game doesn't recognise DirectX versions that are newer than 9. The game can't actually use the DirectX 10 or DirectX 11 that is installed on windows machines by default nowadays.

The solution is simple;&nbsp;install DirectX 9:

Download the DirectX Redistributables package&nbsp;from June 2010. Be sure to uncheck any other junk they want to add to it. It should be a file called "directx_Jun2010_redist.exe".
Run the downloaded file. It'll ask for a folder to unpack in. Make a new folder somewhere on your disk and unpack it there. It doesn't matter where you unpack it; it can be deleted afterwards anyway.
Go to the folder where you told it to extract.
Find "DXSETUP.exe", and run that to install the missing components.
After the installation finished, delete the folder you unpacked everything in.

mrtnptrs · Answer

@SBH_USMC If the solution @Nyerguds provided didn't work, try to look for "dbghelp.dll" in the installation directory of the game and delete it.

sbh_usmc · Answer

well, I have no clue what to say to you guys. I have tried both of these fixes, and neither have worked. I don't know if I screwed something up along the way or something, but I followed the directions to a T. As far as I could tell anyway. So idk what the hell this thing's issue is, but I guess I won't be playing command and conquer 3 on it.

mrtnptrs · Answer

@SBH_USMC Then just say nothing, it would get so quiet and peaceful here 😉 Haha, now lets get serious: I know that the steps provided so far in rare cases don't help. Can you tell me honestly if you've installed any patches or modifications/mods for the game or made any manual modifications to the game or something? 🙂 Also make sure to update your graphics driver and make sure to set it so in your graphics card control panel that the game runs on your dedicated graphics card (AMD or NVidia) and not the crappy integrated HD graphics. Does that work for you? Which of the CNC-games from the Ultimate Collection run or also don't run on your PC?

sbh_usmc · Answer

Sorry it took me&nbsp; so long to reply, I kinda dropped the issue entirely due to distractions and other things in life. Im pretty sure my drivers are up to date, and it seems that CnC3 and RA3 are the only ones with this issue. I have installed and been able to play Red alert 2, which makes me think the issue is localized to these two games for whatever reason.In any case, thanks for your time.&nbsp;

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Can't get CnC 3 to Play

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