Community AdminHi, if you contact support, they should be able to help you recover your old account and get this issue resolved.
https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center#contact
Im sorry but I dont see how this is supposed to resolve my issue. It takes me back to the "help with a game" at the home screen, where I have nothing to do. It asks me to search a topic and stuff like that which is why I personally wanted to ask this question because I havent seen any other topics with this exact problem. The search engine makes you find similar topics, and there are none since this my personal problem which is why I need personal help from an EA member. That is why I posted a question.
also, if i click "contact us" it takes me to this answer page where i originally posted the question.
Thanks for tryin to help though, but I don't see how your link helps me
Community AdminIf you follow the steps in the link, it should bring you to a page with your support options. Set your issue as Origin, PC, Codes/DLC issue and you should be able to make some progress.
So you're saying I should start at select a topic and go to codes: dlc/promo?
If thats what you mean, I tried that and the only solution I could find is about getting my code back from Origin, which I didnt buy it from, so I dont have an online code that I can recover from Origin. The only solution I can think of is that someone from EA can just give me a new code.
I don't want to have to ask for that if its too much to ask, but what am i supposed to do. There is no way to get a new code otherwise since I registered this game on my old PC so it will always say I have already used the code.
Thanks for the help
