Forum Discussion

8 years ago

Solved

Controls stopped responding

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy S7 Edge
OS Version Android 7.0
What is your Player ID? JadeXyan
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug My controls stopped responding midbattle after the app was minimized, could build new units but couldn't move stuff
Steps: How can we find the bug ourselves? I accidentally went to the home screen forcing the game to minimize, when I put it back up the controls didn't work. I had to go to the home screen and re-enter the game again before units would respond to orders again.
Connection Type Wifi
Please select your region North America
Country USA

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What the bug summary says, really annoying, couldn't command units but could still build stuff.

RedPandaBazooka
8 years ago
Samsung Galaxy S7. android 7.0
1003355687632

The game is functioning properly now after quitting and restarting. although the issue did exist in 0.91

14 Replies

EA_Grasshopper
EA QV Team
8 years ago
Hey @Metropolis007, thanks for the report. Can you grab a video of this? Or note what exactly happens leading up to this? Any additional info is greatly appreciated.
Metropolis007
8 years ago
is there a way to upload the video replay from android device? I wasn't able to find the folders where replays are saved.
EA_Grasshopper
EA QV Team
8 years ago
@Metropolis007 if you use some screen capture software you will be able to. Depending on your device, there may be some built in, Samsung I think has software to do this or you can use a third party app such as Mobizen or similar to record it.
Anonymous
8 years ago
I have the same problem against JPjam. When matched up it always can't move