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Gr8rthangravity's avatar
7 years ago

Didnt get rivals race rewards

Finally bringing up an issue where i didnt get my rewards for 1st place in the rivals race a few weeks ago for nod.

persona ID 1004012420939

5 Replies

  • Hey @Gr8rthangravity thanks for reaching out! Just want to clarify, you didn't get your rewards for the last race or one from a few weeks ago? If it's a few weeks ago I will need some dates to work around and look to confirm this!

  • EA_Grasshopper's avatar
    EA_Grasshopper
    Icon for EA QV Team rankEA QV Team
    7 years ago

    Hey @Gr8rthangravity apologies for the delay. I've looked into your account and don't see any activity past the 8th of July until the 26th of July and as a result it's possible your rewards expired during that time. I also don't see an end result for that race so it likely expired too. In this case, it's best if you reach out to our support team from within the game and they can provide you with compensation if you missed out. You can reach them from Settings > Help.

  • ShMiXoR's avatar
    ShMiXoR
    6 years ago

    Could you check me out too? I had same problem a few days ago, won both rival races but no reward. My ID is: GTPQKGBC

  • Barrub4ever's avatar
    Barrub4ever
    6 years ago

    The same happened to me today. I was first place in the NOD-Race but after I start the game there was a error-message (something with authentication). 

    Pls check my account to: #bDzQYWQZ

    thx

    barrub

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