DirectX Error

@Model_Governor 

Which DirectX did you try to install? The game specifically need DirectX 8 or 9, and will not recognise later versions.

To install DirectX 9:

• Download the DirectX Redistributables package from June 2010. Be sure to uncheck any other junk they want to add to it. It should be a file called "directx_Jun2010_redist.exe".
• Run the downloaded file. It'll ask for a folder to unpack in. Make a new folder somewhere on your disk and unpack it there. It doesn't matter where you unpack it; it can be deleted afterwards anyway.
• Go to the folder where you told it to extract.
• Find "DXSETUP.exe", and run that to install the missing components.
• After the installation finished, delete the folder you unpacked everything in.

This worked. Thanks!

Hi I am having the exact same issue on March 2020! 

What kind of nonsense is this!?!

I have tried deleting the dgllhelp files & it still will not run Generals or Zero Hour

Can you suggest a fix please?

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@Model_Governor wrote:

I've been playing C&C Zero Hours fine on my Win 10 PC, but just now when I tried launching it, I couldn't get anywhere after choosing 'Zero Hours' with the following error: "Please make sure you have DirectX 8.1 or higher installed. Also verify that your video card meets the minimum requirements. I tried installing DirectX just then, but doesn't seem to work. Does anyone know how to get around it? Now that I think about it, there was an update to the Window that was installed in the computer recently.

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mrtnptrs; thanks for your response. My post was aimed at EA & Origin as I feel frustrated that they have not fixed this issue after all this time (years of posts).

I have tried all the fixes suggested, including deleting the dll files.

Not sure what to try next. Many thanks for your time & trouble.

Hi,

I have tried all the things suggested & I still get the SAME ERROR MESSAGE.

Please advise what I can do?

Thanks

Hi,

I have tried all the things suggested & I still get the SAME ERROR MESSAGE.

Please advise what I can do?

I have deleted the dgllhelp files as well.

Still no good!