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Anonymous's avatar
Anonymous
13 years ago
Solved

DLL files

I keep getting the error message DLL files missing or damaged when trying to start a new tiberian sun game, after installing C&C the first decade on my new laptop. What can I do to resolve?
  • Anonymous's avatar
    Anonymous
    13 years ago

    Try uninstalling and reinstalling, the .dll mentioned might have been mis-installed on your computer. 🙂

    Does the error message mention a specific .dll file?

    I advise against downloading directly the .dll from the Internet, as per this pretty informative article:

    http://pcsupport.about.com/od/findtheproblem/qt/dll-download.htm

  • Anonymous's avatar
    Anonymous
    13 years ago

    What is it that you call "the fixer"?

    If it is a program you found on a website to repair or replace missing .dlls, I would indeed not advise to use it.

    Try contacting the support directly (make sure you are logged in, have picked the correct game and problem category), and tell them the steps you have been following so far.

    https://help.ea.com/contact-us

Anonymous's avatar
Anonymous
13 years ago

Thanks for the reply,

It doesn`t say which file is the problem, and I have tried uninstalling and re installing.

I have installed the fixer, it tells me I have thousands of issues, (on a brand new computer!) and when I clicked the fix all button it went straight to a payment page, it would be cheaper to buy a new copy of the game I think.

@eafrancois wrote:

Try uninstalling and reinstalling, the .dll mentioned might have been mis-installed on your computer. 🙂

Does the error message mention a specific .dll file?

I advise against downloading directly the .dll from the Internet, as per this pretty informative article:

http://pcsupport.about.com/od/findtheproblem/qt/dll-download.htm

Anonymous's avatar
Anonymous
13 years ago

What is it that you call "the fixer"?

If it is a program you found on a website to repair or replace missing .dlls, I would indeed not advise to use it.

Try contacting the support directly (make sure you are logged in, have picked the correct game and problem category), and tell them the steps you have been following so far.

https://help.ea.com/contact-us

  • Anonymous's avatar
    Anonymous
    13 years ago

    Thanks, I ran a system scan with norton, and it sorted the problem

    @eafrancois wrote:

    What is it that you call "the fixer"?

    If it is a program you found on a website to repair or replace missing .dlls, I would indeed not advise to use it.

    Try contacting the support directly (make sure you are logged in, have picked the correct game and problem category), and tell them the steps you have been following so far.

    https://help.ea.com/contact-us

    • Anonymous's avatar
      Anonymous
      13 years ago

      The DLL file error for Tiberian Sun is caused by not installing and running the game as an administrator. The solution is uninstalling the game and reinstalling as admin and then running the game in admin mode every time. It has nothing to do with any DLL file being missing. Windows Vista, 7 and 8 don't like the game and will display an error if you don't. You might get a ***Fatal, string manager failed to initialized properly*** error when trying to run Red Alert 2. The fix is the same.

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