Games Missing
Greetings, I bought C&C The Ultimate Collection awhile ago and re-enabled the old game launchers in order to mod C&C 3 Tiberium Wars/Kane's Wrath, and Red Alert 3/Uprising. Those games are now missi...
Forum Discussion
@ponic3 Would advise to uninstall the affected games completely through the "Add or remove programs" feature within Windows, then remove any remnant mod-files from the original install directories of the games, uninstall the EA App, re-install the EA App and re-install the affected games now. Does that help?
But that`s the thing I`m worried about. If I uninstall the games and EA play doesn't accept them as being there, I'll have no way to reinstall them. The cloud doesn't like them because how they are functioning and refuses to sync data
- @ponic3 Sorry, but I can only advice you these steps as a solution. I would advise you to try it to double check with my steps that it is not a system-side issue (I expect it is and gets solved with my steps). If the problem remains, you can always contact EA support to re-add to your library as it is then likely not a system-side issue, but an account issue. If you are not willing to try my steps out of caution, then probably no one can help you here as this forum's posts are 99% only answered by community members.
@ponic3 wrote:
But that`s the thing I`m worried about. If I uninstall the games and EA play doesn't accept them as being there, I'll have no way to reinstall them. The cloud doesn't like them because how they are functioning and refuses to sync data
When I had missing games, EA tech support asked me to clear/rebuild the program's cache. You can do that by pressing the three-lines icon, going to "Help" and then selecting "App Recovery". This fixed all problems for me.
Note that in the new app, all expansion packs are grouped together with the main game (even when not indicated as such, like on RA3), so those aren't missing; you get a popup for them when selecting to launch the game.
- @Nyerguds Oh, interesting, never heard of that 🙂 Good to know for if others ever present with the same issue. Hopefully your steps resolve the problem for the user 🙂
- If games are still missing after that, you should just contact EA tech support; they can actually look into your account and fix such issues manually.
