Forum Discussion
Hey @MPdaghost thanks for reaching out. Can you clear the cache for Rivals on your device and reinstall again? Please make sure to have your account linked to email/Facebook/Google Play Games/iOS Game Center before uninstalling. You will likely need to play through the first tutorial mission and then can link your account again to restore it. Can I also get your Persona ID, found in Settings > About? Thanks!
- 7 years ago
Hello, I am not sure if there is a specific way to clear the cache for rivals on iOS? It doesn’t let me do it from settings > rivals. I have tried to uninstall and reinstall however, and the problem persisted. My Persona ID: 1004347576630.
thank you
- EA_Grasshopper7 years ago
EA QV Team
Thanks for the prompt reply @MPdaghost. I've looked into your account and don't see any immediate errors. Can you tell me which tutorial keeps popping up when you load the game?
To clear cache on iOS you need to go to Settings > General > iPhone Storage. In there, you'll find Rivals and can "Offload App" and can reinstall there too if you wish.
For the Harvester button, is that button missing from the beginning of every match?
- 7 years ago
Hi, I am facing Col.Jackson in the tutorial. Tells me to build a turret, etc. The harvester is missing from the start of every game everywhere (blitz tournament, PvP) and when I open the PVP map for either GDI or NOD I cannot click the back arrow no longer and I am forced to either play a game with no harvester or close the app, upon which I have to do the tutorial again if I want to start it. I will try clearing the cache and post whether it worked or not