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xswl's avatar
xswl
6 years ago
Solved

Having error code 20013 when purchasing in game

I use iPhone X with latest iOS 13. When purchasing in game it always says error 20013. Restart the game many times and it doesn’t help.
EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
6 years ago

Hi @xswl,

Can you try these steps please http://bit.ly/IOS_TS and let me know if the error persists?

Simply_Sam9's avatar
Simply_Sam9
8 months ago

Playing the sims freeplay on my ipad and everytime i try to purchase something in the store with my apple account i get an error code “20013 general error” ive tried the steps you posted in the link and its still not allowing me to make purchases.

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