Issues with Online
Hi There I have an issue with online connection. For some reason quickmatch, join and host have now been blanked out. This has just happened randomly .....
Forum Discussion
Online game servers haven't been right since mid November for the remasters. The match coordinator seems to be fine, but something happens after games are coordinated, and the server drops the ball resulting in a client bug >50% of the time on average. We really love the remasters, please help us get the game back to a playable status, as right now it is not for the vast majority. Playing a competetive online game is an extreme sport in patience right now, and sometimes an exercise in futility.
Dear Support Team
I am writing to confirm the technical issue I have been experiencing with Command & Conquer red alert remastered. I play the game daily but since mid november I have encountered significant difficulties securing matches. Some days as high as an 80% failure rate.
Despite attempting to troubleshoot the issue by using a vpn across various regions the game consistently fails to load. During my most recent session, I was only able to secure 2 (3 minute) matches in a 2 hour period. I was forced to frequently use alt f4 and restart the application entirely. Custom matches are also affected by this server issue.
I have reinstalled the game on multiple devices to test and still the issue remains.
The game is very important to me as I am serious top 10 contender this season and playing serves as a way to decompress from the daily struggles of life.
We all absolutely adore this wonderful game you have created and would love for it to stay going in the future.
I would be happy to supply any screenshot or video evidence to help identify the issue.
Please could you investigate the issues at your earliest convenience.
Kind regards
Richard aka. Whoopy
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