EA Staff (Retired)Hi @cconley2 Can we try the following and check if this issue continues?
no it doest work!!! nein das reparieren funktioniert nicht ! bitte um hilfe !
Got exact same issue. Nothing is working. With Origin app no problems at all. But EA app is buggy as hell. Very disappointed. Bought the game. But it is not working.
I'm experiencing the same thing and am having no luck with chats or helpdesk support. Just generic "clear cache," "restart computer," "check your graphics card" and other troubleshooting strategies, all of which have done nothing to resolve the issue. Attaching a couple screenshots of the process, but in general it goes like this:
1. attempting to launch game from EA app.
2. loading screen
3. admin privileges
4. grey EA launch box displays for a split second
5. back to the EA library.
I have tried everything to play the C&C Tiberian Sun Firestorm game, but the game shows a launch fail every time.
The tips in this post, reinstalled the game, repaired the game, installed the game on another PC, put new hardware on my PC (video card and memory). but nothing works.
can you solve this problem from EA side? because I read that several people have this problem.
there is a fix for that one
you may also need this
Have tried fixing through the steps mentioned above with no results, would appreciate a response as I've had the C&C collection for years now and have played without issue, but am now unable to play ever since I was forced to switch from Origin to this new "EA app". Fairly frustrating as I used to enjoy playing this game quite frequently.
Any update on a fix for this issue please, ever since being forced to migrate to EA App this has been happening.
Everything you are suggesting is not working including other suggestions found here or online
Hey try the approach I shared recently
Hey I got it to work by using the C&C Ultimate Collection Launchers 1.22
First, install the C&C game you want in the EA App. Then, launch the C&C Ultimate Collection Launchers 1.22 (https://www.moddb.com/downloads/cc-ultimate-collection-launchers-with-mod-support)
Then, just launch the game through the game you want launcher.exe file. For example, I wanted to play Renegade, so I did the steps above and launched RenegadeLauncher.exe.
Hope it helps. Give it a thumbs up so others can see it.
i have tried this method but nothing gets changed when running the installer, i cannot get this to work
@gtenshi wrote:Hey try the approach I shared recently
Hey I got it to work by using the C&C Ultimate Collection Launchers 1.22
First, install the C&C game you want in the EA App. Then, launch the C&C Ultimate Collection Launchers 1.22 (https://www.moddb.com/downloads/cc-ultimate-collection-launchers-with-mod-support)
Then, just launch the game through the game you want launcher.exe file. For example, I wanted to play Renegade, so I did the steps above and launched RenegadeLauncher.exe.
Hope it helps. Give it a thumbs up so others can see it.
Not working here... I followed directions exactly as given, game still tries to load, and freezes, through EA..
Still no solution!
I did not do anything special but this is how it worked in my case:
1. When this endless "preparing" pop-up shows, I had a second icon of the "EA Play Software" poppin up on my task-bar. This one had a dialogue box asking for admin permissions (not the usual windows one).
2. Klicked it, then it showed me a screen to select either zero-hour or normal generals (in my case).
Maybe y'all overlook that? No offense meant but to me it worked without any tweaks, I did however clear the EA-App cache.
@Nontouchable wrote:I did not do anything special but this is how it worked in my case:
1. When this endless "preparing" pop-up shows, I had a second icon of the "EA Play Software" poppin up on my task-bar. This one had a dialogue box asking for admin permissions (not the usual windows one).
2. Klicked it, then it showed me a screen to select either zero-hour or normal generals (in my case).
Maybe y'all overlook that? No offense meant but to me it worked without any tweaks, I did however clear the EA-App cache.
Hi,
Never had an issue with Generals or Generals Zero hour, those work fine. The issue is with C&C3 and C&C3 Kane's Wrath, which still do not work.
im having this issue even now clearign cache does nothing i just bought the game if your gonna list games on your platform they need to work imj putting through a refund
Having this same issue, nothing suggested is helping... Any other ideas or EA want to actually fix their horrible launcher?
I tried today and I am now able to launch Kane's Wrath.
I have make it work.
but not sure which action resolved.
1- I have download steam and linked my steam account with ea https://www.youtube.com/watch?v=pvQEJcqRNYw
2 - I have download gen patcher GenPatcher 2.07f. i have opened it and applied all patches
3- Then i have install game ranger
4 now i am able to play with game ranger and the ea app is not lunching
