Great post, to bad theres no acknowledgement from moderators or dev's giving feed back to such a critical issue, bit of effort from EA to these issues would go a long way to encourage ppl to stay
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Your commander's level also factors into that. Also challenge matches based on levels don't trigger unless you're within 3 of the level cap for the league you're in, which in some of the upper leagues you won't be right now. That said, based on your screenshot you're only 2.5 from the league cap for platinum so I'm surprised one didn't trigger there, looks like a bug, go throw it into the bug report forum.
