Re: Command and Conquer Generals Zero Hour Technical Difficulties
Does anybody answer or give solutions to customers/players in this helping (?) forum site?
Forum Discussion
14 Replies
Hi there RedZio7
I noticed you got the this problem.
Follow the line under.
Resolved issue C&C General & Zero hour for Windows 10 users.
Open Installation folder for Origin games "Example"----> C:\Program Files (x86)\Origin Games\Command and Conquer Generals Zero Hour.
Inside Open either C&C General & Zero Hour folder ---> Find specific .dll file called dbghelp.dll select the file and delete it.FIRST OF ALL thanks for the reply!!! I thought i was speaking/writing to the wall (it's a Greek phrase :eahigh_file🙂.
Secondly, as i mentioned to my original post, that method you propose was the FIRST thing i tried to fix my issue without solution of course. I still have them deleted (you can see the two attached files in the bottom). Also, i can't open them (doesn't let me) in windowed mode (thinking that this may let me play them at least like a GameBoy mod).
Do you really be able to play them in your PC? (meaning that you have Win 10). I'll keep my ears/eyes open for anything else that you have to propose me for this timeless problem. It's the only f***ing game (pirated and official version) that i never managed to make it play...
Got a look of the image you sent and it looks good so far.
Do you got settings for the game at the Documents?
you only need Options.ini in both games
Image below
Thank you (again) in advance but... i have already tried it resulting in a complete failure 😢.
I am sending screenshots from my data folders of the games, as yours. Also i am sending the content of the options.ini (in .txt form) file i copied and pasted in both of these folders (is the content right?). In the end i tried and the Command & Conquer 3 Kane's Wrath solution/fix (making into the NVIDIA Control Panel on the tab Global Settings not Program Settings the choice High performance NVIDIA processor not Auto-select) but i had the same frustrating ending.
I can't think of trying something else... Is it possible for my issue to be related with the Microsoft Visual C++ Redistributables i have installed?
Well this is weird.
For windows 10 user the most common problem are not so very related as win7 and back.
Okey you probably have done this like 100 time by now but Reinstall the game.
Delete all the data Manually. files can still be around even when deleted.
even (Firewall) just to make sure.
Something makes your game not running as it should obviously.
the only win 10 got problems are the .dll files.
the other issue may appear are other reasons such game file not being installed properly.
The deep reason can also be windows don't get installed probably and missed updates or files to begin with.
This issue I've been seeing before even my own computer.
I don't tell you to reinstall windows just it mate fix the core of the issue the hick up.
So try the first let me know if that even changes probably not. if not and you mate got missing windows update or files that has been skip.
You can also if you haven't already
the person telling the most common issue from win7 and back. You can try these method mention.
Focus on Win 7 64.
this because of being in 64-bit version if you are not running 32-bit version.
Either way I see you try your hardest to fix the issue and I can only recommend what I said page over this one.
I don't know the reason but after a clean install of Win 10 (i installed a new hard disk SSD) everything works fine. Even other games i never mentioned here before. I think my problem should have been that i had Win 8.1 and the auto-upgrade thing to Win 10 messed up a bit the situation.
- @LordHoratio-N THANK YOU BEEN WAITING FOR THE CURE FOR AWHILE AND THIS WORKED PERFECT!
- @LordHoratio-N Thanks been trying to get my windows 10 to load the game. I deleted those files from both games and now they work
tks, this worked for me as I was about to give up hope of playing my favorite game. Thanks again
Running C&C on Windows 11, got the same error message and tried all the solutions to no avail. Then decided to restore it to an earlier date. The first try failed, and nothing was changed.
I had one more restore point, tried that one, and Bingo, everything is working again. 🙂
how to restore it?
I'm not a computer expert but I would suggest to google 'how to restore my PC to an earlier date'
then follow the instructions.
Cheers
Hi everyone
using win11. Tried everything. Nothing works. Updated options.ini. There is no dbghelp.dll in the whole pc. THe game crashes suddenly whenever it feels like it.
I need help ı love this game. Bought it on cd then bought it on updated version directly from EA. the results are the same. I need a solution.
Game stars ı play normally then suddenly it crashes and shows technical difficulties message. Tried to save it multiple times yet the saved file also crushes in similar times.
