Registering the Ultimate Collection

Hey there again @346253742447 , sorry that I misunderstood your problem at first.

I have myself the digital version of the Ultimate Collection and it seems to be working fine as intended.

Have you tried very simply downloading the newest version of Origin and opening up the firewall for example ? It almost certainly sounds like a connectivity issue as it tells that you're offline when you aren't.

You can download the newest version of Origin from here: http://www.dm.origin.com/download

Make sure to run the setup as an administrator by right-clicking it and choosing "Run as administrator" . Same goes for launching Origin later on. You can find more information about running programs as administrator from here: https://help.ea.com/en-us/help/pc/how-do-i-run-a-program-or-a-game-as-an-administrator/

Then make sure to go through the guidance for connectivity issues as I am rather sure this is some kind of a connectivity problem between your client and EA's authentication servers: https://answers.ea.com/t5/Technical-Issues/Complete-Support-Origin-Connection-Issues/td-p/5019298

If all else fails, please contact the support and perhaps they can help to activate the product manually from their end or at least make more sense to the situation: https://help.ea.com/en/contact-us/

If you need help contacting the support, please use this link for guidance: https://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100