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M00NRaven's avatar
M00NRaven
New Novice
7 years ago

Unresponsive ui after information screen is stuck

Product: Command & Conquer: Rivals Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Oneplus 6 OS Version Android pie What is your Player ID?...
EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
7 years ago

Hi @M00NRaven and thank you for the report.

Did your game crash by any chance or did the match complete?

M00NRaven's avatar
M00NRaven
New Novice
7 years ago
Hello,

The game did not crash, my harvester was destroyed by the enemy and I was able to rebuild that. The match finished with a defeat screen.
  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    7 years ago

    Thanks for the additional information, appreciated!

    One (hopefully last^^) question: When did the match occur?

    • M00NRaven's avatar
      M00NRaven
      New Novice
      7 years ago

      Hello, I found the replay. It occurred yesterday at 14:19 GMT. Battle Battle.Master vs MoonRaven#dq83nXxH . I've marked it as a favorite, so it should be stored for now.

      • EA_HighCommand's avatar
        EA_HighCommand
        Icon for EA QV Team rankEA QV Team
        7 years ago

        Hi @M00NRaven and once again, thank you for the reply.

        I've had a look into our logs and it appears that you've lost connection to the match for a moment, resulting in the unresponsive UI.

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