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Greenbow77's avatar
7 years ago
Solved

Won a match but resulted in a lost

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) LG G5
OS Version Android 7.0
What is your Player ID? Tequila Yuen
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug I won a match but result showed that I lost medal and reached the daily limit for coins when it was only the 2nd game of the day. My replay shows that I won but when this replay is shared, the match outcome is different and showed that I lost.
Steps: How can we find the bug ourselves? I believe this was due to the recent change in damage done by Rockworm to infantry
Connection Type Mobile
Please select your region Asia
Country

Please refer to this video:

https://youtu.be/Y_OFv06-6a8

I tried to attach screenshots and videos as proof but they couldn't be processed. 

Pay attention to around 1:54. The damage Rockworm done to Shockwaves Troopers are different.

  • Hi @Greenbow77  and @PelinMC1  and thank you for the reports.

    This is a result when your game is out of sync with the server, resulting in a mismatch between your gameplay and what the server is recording. We are constantly working on improvements to prevent this to happen but it is a slow process.

6 Replies

  • Hi! That happend to me to several times. I won matches and it result as a loss

  • Hi @Greenbow77  and @PelinMC1  and thank you for the reports.

    This is a result when your game is out of sync with the server, resulting in a mismatch between your gameplay and what the server is recording. We are constantly working on improvements to prevent this to happen but it is a slow process.

  • Greenbow77's avatar
    Greenbow77
    7 years ago

    I encountered this issue again. the game even showed saying "your opponent has disconnected" but it still counts as a defeat for me. this is becoming very snnoyian and frustrating! 

  • Same it happened 3 times in a row for me even with really good internet connection
  • Greenbow77's avatar
    Greenbow77
    7 years ago

    this issue happened agaub during the rivals champions. it is very unfair to count it as a loss for me! 

  • WWiguna's avatar
    WWiguna
    7 years ago

    Why my opponent get won whilst I won consecutive. This happened in this week

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