Forum Discussion
1 Reply
- EA_cuervo2 hours ago
Community Manager
Hi there, thanks for the screenshot, and I'm sorry to hear you're having problems launching your game.
Although the window still refers to an Origin Account, Origin accounts were replaced by EA Accounts. Your current EA Account login details should therefore be the correct ones.
Before entering them, please make sure you’re signed into the EA app with the account that owns Dead Space 2, then launch the game directly from your EA app Library.
If the old activation window continues to appear:
- In the EA app, select Help > App Recovery > Clear Cache.
- Completely close the EA app.
- Enable hidden items in File Explorer and open:
C:\ProgramData\Electronic Arts\EA Services\License - Delete the files inside the License folder.
- Restart the EA app as administrator, repair Dead Space 2, and launch it again while online.
Please also temporarily disable any VPN or proxy that could interfere with the activation process.
I hope this helps.