"DXGI_ERROR_NOT_CURRENTLY_AVAILABLE" Error

Hi everyone, 

We've seen some reports from players running into a "DXGI_ERROR_NOT_CURRENTLY_AVAILABLE" error when attempting to play Dead Space. Rolling back your GPU drivers to a previous version should help with this. We recommend rolling back to the following driver versions: 

• AMD: version 22.5.1
• NVIDIA: version 527.37

If you're an NVIDIA user you can find more info on how to roll back your drivers at the NVIDIA website.

For AMD users, you should be able to download the specific driver version mentioned above from the AMD driver website. When you locate the drivers for your GPU, you may need to click "Previous Drivers" to see older releases. When installing the driver, choose the "clean install" option. That will remove the currently installed driver and replace it with the version you've downloaded. 

If you're still running into the same error after rolling back your drivers, please reply to this thread and attach a DxDiag file. You can find more information on how to grab your DxDiag at the EA Help website. Once you have the text file please attach it to your reply in this thread. 

Thank you!