PC Camera Forcibly pointing toward the floor
Hello,
I am having a problem with the camera on the PC version of the game. The camera keeps looking down at the floor and every time I try to move the camera it keeps going back to looking at th...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @slaytallica8895 To check if you remove all usb devices and just try mouse and keyboard does this continue to happen?
Hi, yes I did remove all USB devices and the problem is still occurring.
- EA_Illium
Hi @slaytallica8895 Thanks for trying that.
can we try the following steps and check if this continues?
- Make sure the game is installed on an internal SSD (versus HDD or external SSD connected via USB)
- Run the System File Checker tool then Check for Windows and GPU updates
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair Games (Go to My Collection > Select the tile Dots > Repair)
- Check for other applications that may be limiting EA App or Game performance
- Rolling back your GPU drivers to a previous version then test
- Put your device in a Clean Boot then launch the game
Thanks!
Hi, I should have mentioned that this is on the Steam version of the game
