[PC] Dead Space Remake stuck on launch
Wanna play DSR through gamepass but I just can't. When I start a game it's freezes on some loading thing in right bottom corner or on dev's introduction or sometimes on first options screen. I tried ...
Forum Discussion
Hi,
The game is not started properly, it opens 2 windows then minimizes them, and opens the EA app back up without starting the game.
The game was downloaded with Xbox Game pass, the accounts are linked properly.
I have reinstalled both Xbox and EA app, reinstalled the game, the same issue occurs.
Other games from EA app work fine like Battlefront 1 and 2.
Thank you for any help you can provide please.
EA_ShepardCommunity Manager
@2zuwas9w4a4x If you are still having an issue, can you attach a DxDiag?
Hi, i have the same problem as @2zuwas9w4a4x game is installed from XGP, i start it from xbox app, ea app apears, disappears (from task manager also), DeadSpace appears in TaskManager for few seconds and closes, EA app re-appears
- EA_Shepard
@zaxcer Thank you. Found a few issues on the error report.
FDGalileo and Dead Space are crashing quite a bit. FDGalileo (Assuming this is Jurrasic World) seems to be registering as Malware.
- Update your software and drivers: Ensure that both the FDGalileo and Dead Space applications are updated to the latest versions. Also, update your graphics drivers and other system drivers if updates are available. I noticed that there is a newer update for Nvidia.
- Check for Windows and GPU updates: Run a complete scan of your system to check for any malware that might be causing these crashes.
- Uninstall both games for the moment to clean up the PC.
- Check your system's memory: Faulty RAM can often lead to crashes and other instability. Run a memory check.
- Change UAC Controls within Windows (change back once tested)
Delete Windows Temp Files
- First, make sure you close as many programs as you can
- Press the Windows key + R, go into the file explorer
- Type in %temp%, and hit Enter
- Delete everything it allows you to delete
- Reboot the PC
Optional Registry clean-up
- install CCleaner (it's free) from here
- Run Registry cleaner
- Click review selected issues
- Do you want to back up? No
- Click Fix all selected issues
Reinstall the game.
Run the exe as administrator and test it out
HI,
PFA.
- EA_Shepard
@2zuwas9w4a4x Thank you for the file. Here is what I found on yours.
- Check for Windows and GPU updates
- Check your system requirements - If you have an SSD and HDD, install to SSD
- Reinstall the game
- Run the System File Checker tool
- Put your device in a Clean Boot then launch the game
- Try the Game in different Compatibility settings
- Try Safe Mode with Networking
- Try a new Windows Account
- Change UAC Controls within Windows (change back once tested)
- Remove any over-clocking or undervolt settings or software and check if the issue continues
Please remember to restart your computer after each step to ensure any changes take effect.
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