Re: [PC] Dead Space Remake Crashing at Launch

@BoomHeadShot8 We will go off this one as the other post is quite old now.

Did you try the steps in this post?

@EA_Shepard 

Yes I've tried everything, game open in windowed mode and crash 4 seconds after being opened

In logs the error is : Application Error 0xc0000005 (Access Violation) and 0x000000014119AC00

I'm downloading it again on a different drive.

@BoomHeadShot8 This specific error is typically related to security measures, or access violations relating to Windows, Windows security, or another program that interacts with security features, so it may work on your laptop if the system configuration is set up differently.

If you have not, I would start with these:

• Run the System File Checker tool
• Check for Windows and GPU updates

Test these options:

• Put your device in a Clean Boot then launch the game
• Try the Game in different Compatibility settings
• Try Safe Mode with Networking
• Try a new Windows Account
  

Here is an older link on the error itself, but still explains what changes and updates you can make from Microsoft.

I also check SFC before and after reinstalling windows10

1)

I reinstalled windows 

no antivirus

only flux

EA games

Dead space won't launch

2) I tried this on reddit :

Windows security -> app & browser control -> exploit protection -> programme settings -> add programme to customise -> deadspace3.exe

Tick box for "Force randomisation for images (Mandatory ASLR)" and turn it OFF.

Tick box for "Randomise memory allocaitons (Bottom-up ASLR) and turn it OFF.

Not working

3) I tried with DDU ( on guru3d) : DDU and Nvcleainstall

a) install Nvcleaninstall

b) build package for Nvidia driver put it on desktop (important)

c) Run safe mode Run DDU

d)pc reboot on safe mode

e) reboot normal mode , ASAP launch the driver you build previously => because windows intall automaticly a driver

f) installer will proceed and reboot.

g) try launch the game 

Magic : game is launched and working

So again  :

- drivers auto install by windows : it's not good

- you must delete old drivers with DDU and install with Nvcleaninstall ( other software are usless full of malwares)

To analyse crash dumps :

- Visual studio code : heavy 25Go 

- Better : use winDBG

So, I played 30minutes, 2 hours later I want to play a bit and crash...funny

Im done

@BoomHeadShot8 I'm curious as to when you reinstalled Windows itself. what I notice every time I reinstall it, is the Windows security pop-up that happens a lot of times I do not see. I believe its from Windows defender as that is the default.

Did any type of pop-up happen for Windows, Windows security, Defender or Network Access?

A popup appeard but not for the game, for something else

i check rules in windows defender but it's all allowed

Also I find this on steam forum, tried to switch back to old drivers 532,03 and the 2 last one , but not working

steam driver issues 

@BoomHeadShot8 Can you pull up Task Manager and launch the game at the same time and see if it shows listed? If it does not, something is blocking it.

@BoomHeadShot8 Yeah that means a program or Windows is blocking it somewhere.

I think these may have been tried but just to verify, I would run through these when you have time just to make sure all steps are covered.

• Add Exception into Windows Defender
• Add an exception to ANY antivirus you have. 
• Add an exception to the Windows Firewall Settings

Then try each one of these:

• Put your device in a Clean Boot then launch the game
• Try the Game in different Compatibility settings
• Try Safe Mode with Networking
• Try a new Windows Account

Th

@EA_Shepard why windows block it ? the game launch a black windows show up for 5 seconds and nothing.
Exception in win_defender is already added

Exception added in firewall
I was able to play for 1 hour and game crash (bug in jpg)

for me It's obviously  driver issue

@BoomHeadShot8 Windows can black it for a lot of reasons. Especially after an update to the system. Windows security is consistently updating itself over most other updates. If you were playing and then it happened, try removing the saves and launching it again. It could be a broken save or an update to the game.

@EA_Shepardyes but when i do a clean delete of the driver the game is working and when I want to relaunch it I can't ?

Even with saves deleted I can't make it work

I want to update to Win11 and see if it's working

• EA App
• EA ID : 18577007
• Attach the EA App Error Report ID : 344916d3-10fb-4f0e-920c-8f66fa3ab69f
• The EA app logs can be found in 
• Windows OS: 11
• Windows OS version:Version 23H2 - Installed : ‎15/‎11/‎2023
  Build : 22631.2715
  Expérience Windows Feature Experience Pack 1000.22677.1000.0
  
• GPU model and driver version: 3070 inno 3D (watercooled) : 546.17
• Region: France (europe)
• Are you using an internal or external drive? internal
• Are you using an HDD or SSD? SSD kingston renagade 2To
• Date this issue started (is it still happening?) 2 weeks ago
• Any other errors? Yes 
• If possible, share a Screenshot or Clip: 
• Attach a DxDiag

So far all up to date, tried everything previous posts, was on w10 before now on w11 it's the same

546,17 can't work

546.01 : worked 30 minutes ( after DDU in safe mode and NVclean install) then crash 2 hours later ;  I did nothing apart from eating 🤔  

536.40 : worked 1h after crash (see png)

535.98 : can't work

532.03 nope

Edit : just try with a new account (using microsoft account to login), so I launch the game deadspace.exe ; CPU at 100% when I switched to the other account the game launched 😮

@BoomHeadShot8 That is odd that you would get that error and swapping accounts like that would cause that. Swapping a log-in shouldn't affect that in any way unless you simply were not entitled for content but that would be entirely different.

When you updated your GPU drivers, did you do a fresh install where it deletes old drivers and installs new drivers?

That error you attached is related to Nvidi and not the game itself

@BoomHeadShot8 Gotcha. can you change the resolution and screen sizes, windowed vs full screen to see if any of these make a difference? The freezing could be a bad update, or save file, but also could contribute to the video rendering as well.

Cheers!

@BoomHeadShot8 Makes total sense. Def. don't want to take away from making those videos for sure!

i did'nt notice any change in fullscreen

Already playing ~8h without crash and my method is working

@BoomHeadShot8 That is great, Im glad it's going longer without crashing!

I am running windows 11 and am able to run Dead Space 2023 but am facing the issue with Classic Dead Space 1-3 that i got through ea as part of xbox game pass. My system is up to date. I have already tried disabling my antivirus and firewall. I have set the shortcut to running compatibility mode with administrator rights as well as modified the exploit protection setting. Game immediatly closes out and i had to go into event viewer to see the application error which is the same as this thread. Please advise

@Alien_Skull Are you running them through the EA app, or through Epic or Steam?

Can you load the task manager and see if they stay opened or they close immediately? 

What it sounds like is something is blocking it from launching. That may not be the antivirus, this could also be Windows defender, Windows UAC, or a folder permissions being blocked.