[PC] Dead Space Remake Crashing at Launch
Hello,
I got Ea play by the Xbox game pass
I download Dead Space 2023,
The game game keep crashing no matter what I do.
Game is open for 5 secondes windowed mode, black and crash
W10 x64...
Forum Discussion
I am running windows 11 and am able to run Dead Space 2023 but am facing the issue with Classic Dead Space 1-3 that i got through ea as part of xbox game pass. My system is up to date. I have already tried disabling my antivirus and firewall. I have set the shortcut to running compatibility mode with administrator rights as well as modified the exploit protection setting. Game immediatly closes out and i had to go into event viewer to see the application error which is the same as this thread. Please advise
EA_Shepard
Community Manager
Community Manager@Alien_Skull Are you running them through the EA app, or through Epic or Steam?
Can you load the task manager and see if they stay opened or they close immediately?
What it sounds like is something is blocking it from launching. That may not be the antivirus, this could also be Windows defender, Windows UAC, or a folder permissions being blocked.
Thank you for the response. I am launching it through the ea app. I did check the task manager and the app closes instantly. I use avg for antivirus and firewall. The app is already white listed and have disabled the firewall but face the same issues. Can you please provide steps that may need to be taken to fix the issue
Just following up. I have tested on my Windows 10 laptop and it runs fine, but is not my preferred device. So it definitely would not be network related and is isolated to the computer. I have tried to set the game up using compatibility mode on my desktop and launched to run with administrator credentials. Can you please provide any step by step directions that I may use so that it can run on my desktop? Thanks in advance!
- EA_Shepard
@Alien_Skull Does your desktop have multiple drives in it? You should def not have to go into event viewer at all.
When you install the games on your desktop, you are doing this through the Xbox app yes? I have game pass and a brand new install of Windows so I can test it out with no security changes being made or AV installed other than Windows defender.
