Re: XSX Chapter 10 - chen cutscene not playing and Kyne not loading
@22b28d73076b8f6b Yep same here. Tried different saves and same issue
Forum Discussion
18 Replies
EA_IlliumEA Staff (Retired)
Hi Everyone, If you are still running into this error would it be possible to get the information below?
Platform:
PSN ID/Xbox GT:
Region:
Are you using an internal or external drive?
Are you using an HDD or SSD?
Date this issue started (is it still happening?)?
Is anything else happening?
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag@EA_Illium
XSX
Pipipo kun
America
Internal drive
Started happening when I made the post (1/30)
As stated by me and others. Kyne doesn’t appear, the objective is in alien language, there are clear signs that the game is waiting for the objective change trigger (see my second post).
I’ve posted a video to show Kyne missing.Again this needs a fix ASAP that allows for the game to spawn Kyne regardless of the objective. if you can enter the room he should spawn regardless and auto update the objective afterwards. OR, if you haven’t destroyed all tendrils, that it auto updates after shooting any of the three tendrils
Platform: PC
Steam/ID: lucienlites
North America/Texas
Internal Drive/SSD
DXDIAG attached
Start date of issue: 1/29/23 (before the patch)
As stated by everyone, alien glyph shows as main objective, three tendrils already cleared.(have saves before tendrils removed, same outcome: no forward progression past stewards office)
Screenshots are of outside Stewards offices, sans Dr Kyne.
Also, screenshot of locator beam destination/alien glyph objective.
Xbox Series X
MrConnieLingus5
United States of America
Internal HD
HDD
The problem started 01/30/2023. It still presists even after loading different saves.
1) XSX
2) s1nTeT 117
3) Turkey
4) Internal
5) SSD
6) Jan 28th, it’s still happening
7) Link to a clip https://youtu.be/iew-2plNSUs
1) XSX
2) Nandao88
3) Brazil
4) Internal
5) SSD
6) Jan 28th, it’s still happening
The game need a fix to a cutscene o Chen and a spawn Doctor Kyne after shooting the firts spore!
- @EA_Illium I'm having the same issue unfortunately.
Platform: PS5
Region: Europe
Storage: PS5 SSD
Date/Time: 02/02/2023 @ 15.31 UK time. Issue is still there, it is not fixed.
Difficulty: Playing on Impossible, can't return back due to no autosaves.
Same issue as everyone else, after escaping the hunter. The language does not disappear after proceeding to the next location, objective is bugged out.
Evidence is shown by other people, same problem. Xbox Series X
bigbdude
North America
Internal
02/02/2023 - Ongoing
Same issue as those described above, can't trigger completion of mission to progress to cutscene and 4th tendril.
Any fixes for Chapter 10 yet? I can't continue the story, the cutscene won't trigger.
Platform Xbox series X, region Italy, gamertag Kawasimo81, game installed in Ssd. In chapter 10 same problems for me, items inside the lockers disappear, enemies are invisible, inside the shop I can't do anything, Can't destroy the tendrils inside the intoxicated room, Ivan pass throught some doors without open them
- @EA_Illium When is this going to be patched? Believe it or not I’m not happy having spent $80 on a broken game…
It’s EA, dude ☹️ No hopes on my end.
- @22b28d73076b8f6b Exactly this is ridiculous, someone need to fix this damn issue ASAP. The game is amazing, one of the best remakes. But please try fix the bugs.
2 weeks.
Not a word.
No patch.
Stutters still exist as bad as day 1.
Soft locks still exist, keeping folks from continuing their 15-20 hours+ investment.
Its beginning to look like this will not get a fix.
Hopefully the modding community will step up.
As for the chapter 10 soft lock/Game Breaking bug : Via Con Dios my friends.
I stand corrected.
Yeah. Patch went out for PC earlier today. Found patch notes: - "Fixed Dr. Kyne not spawning inside Chief Steward’s office. —-> Will be fixed if the current objective is scrambled with unitologist symbols. Go back to the Cantina, then come back to Hunter fight room. This should trigger the proper quest flow. Then follow the quest markers until you reach Kyne's sequence."
Yeah. So found my saves , reloaded and Viola! Strange alien Gyph directional went away and it started giving me "tendril" quest directionals. I had to follow directional beam, but once I opened door to whatever area I was directed, quest updated in the system, and Dr Kyne is now waiting for me to help him.
Yeah. So it looks like the soft lock is patched/fixed.
So...Thanks EA!! much appreciated!!
Latest patch notes below for those who want to know what they did. Not much done on the studder, but hey....baby steps....I can now play the game i was locked out of almost a month ago.
Read the notes and follow the steps they advise! It worked across all of my soft locked saves(4).
Not sure when PS5 & XBX patch goes live, but it should be soon if not already.
Yeah!
Patch Notes:
Steam Deck Improvements
- The game will now recognise if the player has collected the Crew Quarters key card before reaching Chapter 10 and getting the objective 'Find the Crew Deck key'. —-> If you’re loading a save where you were already in this state and the game doesn't update, travel away from the area (60 seconds approx.) and return, the game should then update.
- The door to the security station will properly unlock after the call from Daniels ends during the objective 'Locate the source of the broadcast. —-> If upon loading a save the door is still in standby, ride the tram to another station and back, wait 30 seconds and the door will unlock.
- You will no longer be able to launch the asteroid without first destroying the gravity tethers, preventing them from getting stuck. —-> If upon loading a game where you are already stuck, the game will update if the player has destroyed the mining tethers. If you have not destroyed the mining tethers, you should do this, then the game will update.
- Fixed Dr. Kyne not spawning inside Chief Steward’s office. —-> Will be fixed if the current objective is scrambled with unitologist symbols. Go back to the Cantina, then come back to Hunter fight room. This should trigger the proper quest flow. Then follow the quest markers until you reach Kyne's sequence.
- We now allow for the previous suit visual to be equipped —-> Previously acquired suit visuals are available in Storage and can be equipped by selecting them and choosing the "Equip" action. To remove a cosmetic, choose the currently equipped cosmetic suit, from the Storage, and select the "Unequip" option. Changing the cosmetic aspect of a suit does not impact the upgrades you have acquired. Suits are granted as such: Purchase level 2 -> Acquire level 1 cosmetic, Purchase level 3 -> Acquire level 2 cosmetic, etc... For saves where you’ve already acquired specific suit upgrades, the player will be automatically awarded the cosmetics in his Storage.
- Enabled HDR10+
- A few other fixes that may help overall, keep us posted here once you’ve updated your game and spent some time with it.Holy hell they did it. Can confirm patch is up and working on XSX. Go to cantina (follow your marker) and the objective will update. Keep following the marker through the quest line. I had all the tendrils destroyed but it still made me go to each quarter - well kind of. The first tendril I went to the quarters, up the elevator you power up, to the marker room, and back into the mess hall, which updated the quest to the second tendril. For the executive, deluxe office quest markers I only had to open the doors leading to the respective quarters and it auto updated.
EA actually fixing their game and not leaving us out to dry. Gotta say I’m a little surprised
Well, I'm taking my words back. They've fixed it.
Thanks for everyone who's involved. I'm really glad I can finally finish this awesome game. Sending you rays of love and goodness 🙂
ok what the heck am I doing wrong, I have the crew key, I come down to central Nexus, and nothing, not cut scene just a main mission leading me up to a glass wall and the Mercer side mission leading me to the same place, how do I get through the glass wall?
