Forum Discussion

11 years ago

Black Screen at Load, but its running in the background with music and motion

**EDIT: See some possible solutions at the bottom of this post** Greetings, When I load dragon ago, I get a black screen, but the music is playing. If I pull up non-full-screen window, like a ...

dragon age inquisition

EA_Nils

Community Admin

11 years ago

@Dephyant Thanks for the heads up.

What happens if you manually force the game into windowed mode? You can do so as follows:

Close the game
Go to C:\Users\<username>\Documents\BioWare\Dragon Age Inquisition\Save\
Make a backup copy of the ProfileOptions_profile file.
Now edit the original file with WordPad (and make sure not the change the encoding) by set the following variables:

GstRender.FullscreenEnabled 0
GstRender.FullscreenMode 1
GstRender.FullscreenScreen 0

Save the file and start the game again.

Let me know how you get on afterwards.

Cheers,

Nils

P.S.: A copy of your Dxdiag would be useful for us as well. To gather a DXDIAG on your computer, please follow the steps below:

1. Press and hold the Windows key and the letter R on your keyboard
2. You will see a Run box in the lower-left corner of your screen
3. Type dxdiag in the text field
4. Click OK
5. If your computer has a 64-bit version of Windows, click the button Run 64-bit DXDIAG (see screenshot below)
6. If your computer has a 32-bit version of Windows, that button will not be available

7. Click the Save All Information button, found on the bottom of the DXDIAG report
8. Save this text file to your Desktop if possible
9. Open the text file, select all the text inside (Ctrl + A) and copy it (Ctrl +C).
10. Go to http://hastebin.com/, paste the contents of your DXDiag inside (Ctrl+V) and click Save on the webpage (Ctrl+S).
11. Copy the link of the page in your post, along with a precise description of your issue.

Dephyant

11 years ago

will try that now, but to answer your question

when the DA menu is set to FULLSCREEN (as default when installed)

I tried it in fullscreen, in windowed (Maximized and partial screen) . Screen remained black that whole time. (this last sentence, I'm referring to the MS Windows size maniputlation, not the DA Menu stuff - like using the WINDOWS KEYBOARD KEY + UP/RIGHT arrow)

going to try that stuff now.