Forum Discussion

11 years ago

Black Screen at Load, but its running in the background with music and motion

**EDIT: See some possible solutions at the bottom of this post** Greetings, When I load dragon ago, I get a black screen, but the music is playing. If I pull up non-full-screen window, like a ...

dragon age inquisition

EA_Nils

Community Admin

11 years ago

@Dephyant Thanks for the heads up.

What happens if you manually force the game into windowed mode? You can do so as follows:

Close the game
Go to C:\Users\<username>\Documents\BioWare\Dragon Age Inquisition\Save\
Make a backup copy of the ProfileOptions_profile file.
Now edit the original file with WordPad (and make sure not the change the encoding) by set the following variables:

GstRender.FullscreenEnabled 0
GstRender.FullscreenMode 1
GstRender.FullscreenScreen 0

Save the file and start the game again.

Let me know how you get on afterwards.

Cheers,

Nils

P.S.: A copy of your Dxdiag would be useful for us as well. To gather a DXDIAG on your computer, please follow the steps below:

1. Press and hold the Windows key and the letter R on your keyboard
2. You will see a Run box in the lower-left corner of your screen
3. Type dxdiag in the text field
4. Click OK
5. If your computer has a 64-bit version of Windows, click the button Run 64-bit DXDIAG (see screenshot below)
6. If your computer has a 32-bit version of Windows, that button will not be available

7. Click the Save All Information button, found on the bottom of the DXDIAG report
8. Save this text file to your Desktop if possible
9. Open the text file, select all the text inside (Ctrl + A) and copy it (Ctrl +C).
10. Go to http://hastebin.com/, paste the contents of your DXDiag inside (Ctrl+V) and click Save on the webpage (Ctrl+S).
11. Copy the link of the page in your post, along with a precise description of your issue.

Dephyant

11 years ago

My DX DIAG

http://hastebin.com/zigofojepu.tex

Dephyant
11 years ago
The Profile setting were as you suggested already (I did it the slow way!)
Tempted to write a small app to make this easier to manipulate, but I'm sure you guys will have this fixed by the time I did that. lol.
any ideas on how to manually change the graphics to Low from here?
soemthing to do with
GstRender.OverallGraphicsQuality 0 GstRender.PostProcessQuality 2
?
- EA_Nils
  Community Admin
  11 years ago
  Unfortunately I don't have the variables for those at hand.
  
  However, could you try installing the latest beta drivers that AMD just released?
  
  You can find them here: http://support.amd.com/en-us/kb-articles/Pages/AMDCatalyst14-11-2-BetaWINReleaseNotes.aspx
  
  Cheers,
  
  Nils
  - Dephyant
    11 years ago
    Greetings,
    I started the day with the Stable drivers from AMD
    After initially encountering this issue, I updated to the beta drivers released in the last 24 hours. same issues.