I’ve already tried several different VPNs, and it still gets stuck on the submission step. Every other website and service works perfectly fine for me — it’s only your refund tool that doesn’t work.
The program won’t allow a refund, customer support is unreachable, the forums have no moderators responding, and the ticket I submitted doesn’t even appear in my case history, which means no one has contacted me to this day.
I honestly have to ask: Are you really a legitimate company?
This feels like a system designed only to sell games but not provide any after-sales support at all.
Buying games on the EA platform clearly comes with serious risk. I hope everyone thinks twice before purchasing here.
