Forum Discussion
39 Replies
worked fine on Origin. So uhh, what's the point of this EA app if it's just worse?
Very odd problem, isn't it? The files are there and it should download like everything else, or they're not there and EA is pretending to be able to deliver that which it cannot.
EA support is useless. I cannot open a support ticket due to a "bot authentication error" whatever that is.
So, no game, no support, no refund, no anything.
They've now taken my money and refused to provide what was promised.
- @LucidMadness any luck or is it still not working? getting the same problem
- @LucidMadness i might have found solution!
i went to my DAI in library, go to: manage add-ons, choose any dlc/addon and try downloading, it automatically added game download for me before installing add-ons/dlc's. game is being downloaded as i write this. Same exact issue as OP. I've done all the troubleshooting steps including trying to download an add-on first. Still getting the same error.
- EA_Shepard3 years ago
Community Manager
Hey Everyone,
I wanted to follow up and see how everyone was doing on this issue. I see it has been a hot minute on this but still somewhat of an issue for folks.
If you are still having an issue, found a workaround I can snag, and check on for you, let me know.
The DLC-first download method worked for me, but only after getting the latest EA App update.
Still having the same issue even when I download DLC first.
I am having the same or at least a similar problem. Annoyingly up until today the game was fine and I was almost 3/4 of the way through main campaign. Today it stopped working and following advice from EA website I uninstalled both game and app restarted my pc and reinstalled app as Administrator, as advised, app works flawlessly but the game will only install to 14% before download stops and won't go any further. What is the workaround please?