Forum Discussion

katsnushi's avatar
5 years ago

Constant crashes in dead trenches deep roads

So my computer is well above the necessary requirements and is windows 10 OS, but my game has started crashing in the dead trenches section of the deep roads constantly, nearly every battle. It stopped loading my saves until I did an update on direct x, but it’s still crashing every minute or two in battle. I’ve tried running the affinity to a single core and it actually made it worse, it became glitchy and crashed even faster. I have no mods, just pretty frustrated the game is unplayable to me now after pouring 50 hours into it.. what the heck do I do?!

7 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @katsnushi

    I'm really sorry about the delayed response on this. Are you getting any error messages at all when this happens? If so, what is the full error you've been seeing? 

    /Kent

  • I haven't gotten any error messages, it just closes out. I've tried re-downloading DirectX, switching the game to running on a single core, update everything in my computer, and no matter what it just crashed in the deep trenches within a minute or two of loading. Always in a fight. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @katsnushi


    Did you have the chance to try repairing the game like Fred_vdp suggested? Are you still running into the same crashes afterward? 

    /Kent

  • I have tried repairing the game, hasn't helped. One thing that's confusing about my game, I purchased it through Steam, I downloaded it through there but then I was prompted to use and download it from my Origin account, so that's what I did. From then on I've been playing through Origin, and since I played it for 50+ hours without issue I don't think it's connected to that. I'm starting to fear it's just broken

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @katsnushi 


    Gotcha. Have you installed any mods or anything like that, or are you just playing the game as-is? 


    /Kent