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Anonymous's avatar
Anonymous
9 years ago

DAI GOTY crashing after selecting 'continue'

Dragon age Inquistion was working perfectly, until the other day, when it crashes after I select 'continue'. Goes to the black loading page and just stops loading... Nothing has changed between now and when I played it last so I have no idea why this has happened. 

6 Replies

  • Without any real info in your post, I can only guess.  It may be many things, one of which is a corrupted save.  What happens if you try a different save to load, or start a new game??

    If you want any additional help, you will need to post info per the sticky at top of forum.....

    Other than that, basics...repair game, update drivers if applicable, and turn off and unplug system for system reset before restart.

  • Anonymous's avatar
    Anonymous
    9 years ago

    its not a corrupt save, does it when i try to load or start a new game.. I have also tried repairing the game and uninstalling and re-installing. 

    https://hastebin.com/ipediyecot.tex
    that's my system info.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    9 years ago

    @Zacckary Hi, as a test can you wipe your local settings and saves files, and see if the game will then launch? Go to My Documents\BioWare\Dragon Age Inquisition\and make a backup of the Save folder.

    This contains your saves as well as your settings folder. Delete this then start the game back up again. Be sure to disable cloud saves first, then see if you encounter the same behavior as before. 

    If the issue goes away after removing the save folder, you can try copying back the individual saves from the backup. 

  • The dxdiag file shows integrated graphics as your primary display adapter. Make sure the game switches to the Nvidia GPU by going to the Nvidia control panel and forcing the game to use the dedicated GPU under 'manage 3D settings'.

  • mcsupersport's avatar
    mcsupersport
    Hero+
    9 years ago

    @Zacckary

    Couple other things I see in the Dx is Windowsupdatefailure3....related to windows defender and you also have another Mptelemetry also often related to windows defender.  You may want to make sure you have all your updates completed and without issue, or see if you can roll back latest update and redo it.  Also look at settings in your windows defender and make sure everything is fine. 

  • Anonymous's avatar
    Anonymous
    9 years ago

    windows defender is disabled, so i don't think it should be affecting anything..

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