I see several threads but no solutions. My game like apparently everyone elses is constantly crashing due to a direct X issue and is utterly unplayable. I saw a dev ask for specs, but that thread was dead so I wanted to post mine here. Please help.
Search on you computer, for Event Viewer..
Once it opens choose Windows logs from left hand list, then applications from the drop down list of Windows logs. Search the events listed until you find the DAI crash and note what it says about it, also look around it to see if any other programs are having issues about the same time and list those as well.
It is incredibly unusual for a system to crash with a listed error on screen and to get nothing in event log either in the "Windows>Applications" or "Custom Views>Administrative Events" the last location is for Critical,Error and Warning events from all administrative logs....because logging and storing events is what is supposed to happen when you have a crash. If you are just having the program close then yeah, I could believe it didn't log anything but since you say it is a directx crash with error message it should be in the logs.
The DXdiag file is so I and others can make sure you don't have something wrong as related to drivers, cpu, op system and most hardware that would be causing the issue and thus making looking for software changes a waste of time.
If you would rather that I not try to help you, then just say so, and I will leave you alone and let some other person try to help you....
Interesting....it says stopped responding....
You DX file shows a 5700 card but it doesn't say which one, and therefore it MAY be close to min specs and if it hits a demanding area with the graphics a tad too high for it, the card may take a bit of time to work through everything. Now if this is happening and Windows7 thinks it is taking too long, it will issue a reset call to the driver and that will crash the game. The reason Win7 does this is it thinks the card is hung and will not respond again, which used to happen in older Windows and you had to restart the PC to fix it, now Windows just resets the individual component and you continue on your way with just having to restart the program.
The problem is, if you have a Vid card that is working hard in a demanding situation, it may actually NOT need to be reset just given a bit longer to work. So Microsoft has come up with a fix to delay the time in which the Op system will issue a reset. https://support.microsoft.com/kb/2665946?wa=wsignin1.0 That is a link to the fix, you may want to try it and see if it doesn't help you out.
Also were there any other programs that stopped responding around DAI??
And what exact Vid card do you have, if you know?? 5750? 5760? 5770? 5780? 5790?
Computer documentation, from when you bought it.
Box from where you bought the card and installed it.
You can also usually open the computer up and take numbers off the card itself(sometimes you have to run them through the manufacturer to see).
But honestly...I am betting you are on the low end of the scale...have you tried the link?? Did it make any difference?
I thought I had found a work around by lower my graphics settings to very low settings, which worked for a while, but now it's crashing again. I reviewed the entry in the log you showed me and this is the message displayed:
"The description for Event ID 1903 from source HHCTRL cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
http://go.microsoft.com/fwlink?LinkID=45839"
DirextX Errors and Crashes
Because of the misallocation of resources, it is suspected that the crashes (with nvidia gpus) is being caused by timeouts.
Basically what is happening is that the Origin App and the Windows Operating system, are arguing with eachother,
over who is in control of the game, and this is what causes the dxgi_device hung_ error...
and why the graphics card drivers are re-enabled by windows once you get out of the game and close it down.
Source
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