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Anonymous's avatar
Anonymous
8 years ago
Solved

Directx error, game won't start

Hello, I have a problem

I recently bought DAI and it worked really well, but since the last update of windows 10 (the Fall Creators Update) the game doesn't work.

The problem is that when I launch the game (from origin or by the desktop) it starts, but after a few seconds of loading the game give me this error:

Then when I click on "ok" it crashes.

I tried to follow the instructions on the internet like: update the game trough the Origins, repair the game on Origin, re-installing the game, installing the drivers, installing the directX, I tried to use the windowed mode but nothing has worked and still it gives me this error. 

I don't know what to do, can someone help me please?

  • @Clissss I am surprised you got the game running "really well" (or at all) with your system, it seems to fall below minimum system requirements for the game, in particular your CPU (which also has an internal GPU, putting more strain on it). 

    Some people have found that changing their screen resolution in Windows, then starting the game, quitting the game, and changing their screen resolution back to the recommended setting fixes this issue. 

    If that doesn't help...

    Have you made sure you don't have any overlay programs running? You may also want to turn off the Origin in game overlay if you haven't already. 

    You could try deleting the ProfileOptions_profile file from Documents > Bioware > Dragon Age Inquisition > Save. This will reset any graphics options etc. in case something accidentally got set to the wrong setting. 

3 Replies

  • @Clissss I am surprised you got the game running "really well" (or at all) with your system, it seems to fall below minimum system requirements for the game, in particular your CPU (which also has an internal GPU, putting more strain on it). 

    Some people have found that changing their screen resolution in Windows, then starting the game, quitting the game, and changing their screen resolution back to the recommended setting fixes this issue. 

    If that doesn't help...

    Have you made sure you don't have any overlay programs running? You may also want to turn off the Origin in game overlay if you haven't already. 

    You could try deleting the ProfileOptions_profile file from Documents > Bioware > Dragon Age Inquisition > Save. This will reset any graphics options etc. in case something accidentally got set to the wrong setting. 

  • Anonymous's avatar
    Anonymous
    8 years ago
    @Leora85

    @Leora85 wrote:

    Some people have found that changing their screen resolution in Windows, then starting the game, quitting the game, and changing their screen resolution back to the recommended setting fixes this issue.  


    It worked, thank you very much!!! 🙂

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