DirectX Function "Get device Removed Reason" Error

I wanted to clarify my earlier statement about bug in game.    I do understand that you ("royal" you)  need to verify the problem isn't the set up of the machine running the game.  However, this seems to be a problem inside the game's code as well.  I really posted to help you de-bug and fix.

I don't find it unusual for new games to have problems and this one doesn't stop me from playing so far.  I am not as far into the game as other posts mention. 

---

@Maeve4444 wrote:

I wanted to clarify my earlier statement about bug in game.    I do understand that you ("royal" you)  need to verify the problem isn't the set up of the machine running the game.  However, this seems to be a problem inside the game's code as well.  I really posted to help you de-bug and fix.

I don't find it unusual for new games to have problems and this one doesn't stop me from playing so far.  I am not as far into the game as other posts mention. 

---

Unlike the EA Help Center, the residents of Answer HQ have nothing like a team of respondents.  We are individuals (weekends, certainly), with a small leavening of CMs during the week.  We volunteers have, indeed, learned that Windowed Mode changes how games work, often beneficially.  The frameless window is a way to simulate a real fullscreen mode without losing the benefits we have found.

Thanks Gorath_the_Elder!  Really appreciate the time you all are putting into Answer HQ.  I tried posting the bug with EA and this is where they sent me.  Is there a way for me to post bugs with EA, or do they get them from this site?

BTW - I did try Alt-Enter for frameless window and have not crashed once tonight.  I told my husband after he got frustrated at his second crash while in character creation (CC).  (He crashed in CC alot over the past few days)  He made it through CC but crashed at the cutscene when first meet Cassandra.  His  system is higher than the minimum and at the recommended except his graphics card is NVIDIA Geforce GTX 760 vice 660.

I have the same problem as Maeve4444. (my Graphics card is a Nvidia Geforce GTX 760)

In the FAQ I read that:

---

[PC] DirectX Crashes

• We are aware of issues with certain NVidia graphic cards and we are working with NVIDIA on a solution.

---

Does the above refer to the problem I and Maeve are having?

@Maeve: According to the FAQ http://answers.ea.com/t5/Dragon-Age-Inquisition/INFO-DA-I-Troubleshooting-amp-Workarounds/m-p/4012827#U4012827

NVIDIA Problems seem not directly related to AMD problems. I have spent about 4 hours in Char editor (Sigh when can we finally save there Bioware?)

and it never crashed for me (with AMD). I have used the new AMD Beta drivers and the game didn't crash in the last 3 hours. But that doesn't mean that the problem is gone. With the newest drivers (not beta) I had 3 crashes in 1 hour and then in 5 hours no crash.

I get the DirectX Crash together with a memory leak, which will fill up my RAM up to 7,9GB out of 8GB. So I HAVE to restart my PC every time it happens, which ios pretty annoying and makes my saving slots sad...

When you decided to use the frostbite Engine, you adopted the Problems Battlefield 4 is suffering since its release...the DirectX and RAM problem has been around for ages and DICE can't handle them..I am really sad, if that affects my Dragon Age experience I was so looking forward to =(

i5 3570k @4.0GHz

R9 280X

8GB RAM

---

@apophis2412 wrote:

I have the same problem as Maeve4444. (my Graphics card is a Nvidia Geforce GTX 760)

In the FAQ I read that:

---

[PC] DirectX Crashes

• We are aware of issues with certain NVidia graphic cards and we are working with NVIDIA on a solution.

---

Does the above refer to the problem I and Maeve are having?

---

Actually, I think there are more "inadequate performance" complaints about the high end Geforces running relatively slowly than about any other graphics type symptom, although "some" Radeons suffer in the same way.  Since no one I am aware of has made time to make a survey of all complaints to COUNT how many we've had just here on AHQ, of what kind, that's merely a personal impression. 

Addendum: AMD beta drivers don't solve this issue.

Some members here report that installing a current Direct3D from Microsoft (newer than the one in the download of the game) may help. 

http://www.microsoft.com/en-us/download/details.aspx?id=17431

You may need to run the download's install as Administrator to be sure the correct flags are all reset. 

There have been changes made to that page, so several things are all together.  Here's a tutorial on how to do things:

http://pcsupport.about.com/od/fixtheproblem/ht/directx9xp.htm

Hi! As everyone here i got the same problem. I got a 660 Ti Nvidia Geoforce on my own pc, and often i got into the same issue. 

The bug is not that terrible, i discovered that without the ambient occlusione and, specially, without the taxelletion it gets a little better, but actually, it doesn't really solved the problem. 

For which i read a lot of people get the same problem as we, so i hope that an official patch is working! 

Anyway, i'll try to install the drivers and i'll make you know if it fixes something! Thank's for the helping 🙂 

Edit: Sorry, where i can find actually this drivers? The download didn't install anything :/ 

By the way, i'm italian, so i'm sorry for my terrible english xD