Dragon Age 2 Runtime problem

Hi @LunarMoonWolf, 

When you have the chance can you try downloading the Visual C++ Redistributable files from the Microsoft Support website to see if that helps at all? Let me know how it goes when you've been able to give it a shot. 

Thanks!

/Kent

Sorry for the late reply, I downloaded the most recent Visual C++ Redistributable files and it didn't work. Still shows the runtime error message.

Hi @LunarMoonWolf, 

Apologies for the late reply! I appreciate you following up. 

Do you have any mods installed at all for DA2? Also, would you mind sharing a DxDiag so we can take a look? For more information on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. 

Thank you!

/Kent

I ahve the same problem. DxDiag in attachemnt.

I have completely uninstalled the game after removing all mods and character saves saves, this problem has still continued and honestly I give up nothing has changed.

Hi @LunarMoonWolf, 

I'm sorry to hear this is still giving you trouble. This can also happen sometimes due to security updates in Windows. When you've got the chance can you try running through the steps on this EA Help Article to see if that helps? Look for the steps under the Reinstall Security Updates section. 

Let me know if it's still giving you this same error message after that. Thank you!

/Kent

So if anyone has problems like i did check your motherboards and memory sticks, as well as the compatibility with each other!!!!

@LunarMoonWolf 

Thank you for following up and letting us know! I'm glad to hear you were able to figure out what was happening. 👍

/Kent