holger1405
I have already performed DDU for both drivers like so:
I followed the guide you linked (I have used it before when troubleshooting sims):
I have used it to boot into safe mode, clean remove the intel drivers and restart, then I installed the intel drivers I have downloaded from my laptop manufacturer site (while being completely offline, apps closed, antivirus off), once those intel drivers have installed I restarted my laptop again.
Then I used DDU again to safe boot, un-installed my Nvidia driver, restarted, installed the driver previously downloaded from the laptop support page (once again, offline, no apps, antivirus off) and restarted laptop again.
Then I went back online.
I do not have the file that you pointed out and I have not deleted anything. The only file I have in those folders is dated 9. 2. 2025 which corresponds to a BSOD I got while playing a different game, it turned out to be that game's implementation of DLSS. Aside from that I haven't really had issues and Dragon Age Inquisition generates nothing when it crashes. I checked the dumps, checked WER, checked Reliability Monitor, the game folder, minidumps and event viewer, nothing crashes when Dragon Age does. I tried setting up registry to save the dumps but they don't get generated when Dragon age crashes. I did have some armoury crate app crashes but I have since completely removed that from my laptop and my dragon age still crashes.
Do you think my laptop might me broken? It's still within warranty, I could try sending it for fixing but it seems only the sims 4 and dragon age inquisition crash (and sims 4 actually gives me errors).
Only thing I haven't tried yet is re-installing windows completely which I am about to try.