Medium-to-High Latency/Ping Issues and Rubber Banding
As a prelude to this, keep in mind that I do play other games (e.g. BF4) with medium-to-high latency and do not experience these problems on them - I have a ping of 190ms +/- 7ms variation. My typical experience with games is:
- 200ms and below = zero issues. Some games might have input latency.
- 300ms and below = lag noticeable.
- 400ms = mostly unplayable, save extreme patience on the part of the player.
DA:I is a radical depature from what I am experiencing in every single other multiplayer game. I have tried both Battleping and WTFast and they have not resolved these issues. I have been through the diagnostic steps with your supports staff (very helpful and friendly, Korina is a great member of your team!) and did not resolve these issues. My latency sits at 190ms +/- 7ms.
Three separate issues:
Joining A Game Results In An Infinite Load Screen After The Cinematic
After the short cinematic (thanks for making it short 😕mileyhappy🙂, if a player has high latency to the session host, a loading screen is displayed. This loading screen does not terminate (tested up to 5 minutes on multiple clients). I'm the only one who has a relatively high latency.
Confirmed workaround: Only join games once the cinematic has ended.
Joining A Game With High Latency Sometimes Results In The Inability To Move
I can't determine the exact cause of this, but about every 1 game in 5 results in a session whereby I am unable to move (that is, after I have used the workaround in step 1). Again, high latency only, my EU friends have not experienced this. All my abilities work, I can't do anything but move.
Confirmed workaround: Rejoin the game.
Main Issue: Extreme Rubberbanding
Some backround, I'm playing Heroes and Generals (first person shooter): servers are in EU - no issues that I am not used to (190ms). I am alpha testing Camelot Unchained, server hosted on Azure in NA (280ms), zero issues that I am not used to. I frequent servers in EU in BF4 (170ms), no issues. I am beta testing Elite: Dangerous, same story - involved and complex combat at 180ms and I experience a level playing field.
With my experience with medium-to-high-latency gaming DA:I is by far the exception to the rule. When I say "by far" I mean an extreme departure from the normal, EXTREME TO THE UTMOST EXTREME. I have to demonstrate vast amounts of patience and comraderie in order to play with my EU friends. I love the game, but would love it more if I could play with my friends. I could continue like this, but working in software and working with sockets on a daily basis, I can honestly assert that there is a serious fundamental flaw here. I am experiencing a percievedlatency of up to 1 second. Using my dodgeroll ability on the archer, I don't actually move unless I actively spam the key - the animation plays, I see the movement on my client and then I snap back to within the range of the attack that I was avoiding.
The game is amazing, absolutely amazing, the single player is some of the best fun I've had in the past 5 years. I never liked DA1 and DA2. This is competely and utterly different and is an outright masterpiece. I just need to be able to play it with my friends on a competent level.
I am happy to expend any amount of effort to get this fixed, if you need any info just let me know.
