Re: Dragon age inquisition does not launch through epic games

thats the problem i cant connect my Epic Games acc to EA  the only way to connect them is by  clicking on EA game on Epic Games but i get this error every time on every EA game 

Hi

Here is the DxDiag I did just after seeing the game still wasn't working.

I also have the same problem. Tried unistalling both the game and the ea app.I also repaired it multiple times. Nothing worked.

Also not working here - just doesn't launch in any capacity ☹️ Seems to be really broken. Can you help at all?

Sorry for wasting ur time. Can u help me with this problem? Here is Diag

@Szmaciurap 

There might be a security software blocking the link or there could be a problem in EA app.

For the second:

Please clear your temp files:

• Press the Windows key and "R" at the same time
• Into the new window, type or copy & paste:  "%temp%"   (Without the quotes.) > hit "ENTER"
• Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
  (If some files or folders can't be deleted, reboot and try again.)
  Then:
• Go here and download "Revo Uninstaller". (The freeware version, Portable version works too.)
• Run "Revo Uninstaller" > Uninstall EA app.
• At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "intensive" > Browse.
• If "Remaining registration content found" is displayed > Select All > Delete > Next
• When "Remaining Data and Folders" is displayed > Select All (Make sure the "Origin Games" folder is not in the list) > Delete.
• Restart the PC
• Download a new EA app setup exe from here.
• Install EA app
• Restart the PC > Test.
  
  
  @IAmAlixDamnit 
  Your NVIDIA graphics driver is outdated.
  Follow this manual to the letter to cleanly uninstall all NVIDIA components.
• Install the graphics driver > Go online.
• Test.
  
  
  @Donjohnakos1 
  
  Your NVIDIA graphics driver is also outdated.
  Update your driver in the same way:
  Follow this manual to the letter to cleanly uninstall all NVIDIA components.
• Install the graphics driver and GFE. > Go online.
• Test.
  
  @SpartanJono 
  There are no DAi or EA app errors in your DxDiag, but a constant crash of "DtsApo4Service.exe"
  

  Please preform a clean boot and test the Game in clean boot mode.

  
  

  In clean boot:
  - Make sure the "EABackgroundService" remains enabled under point 3 in the guide.
  - Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
  - Make sure DtsApo4Service.exe is not running.
  - Make sure only your Mouse and keyboard are connected to the PC

  
  @dradonknighthun 
  I meant if you tried to run the game in compatibility mode before you posted?
  
  @726b6528fe1d6570 
  There are no DAi or EA app errors in your DxDiag but Memory leak warnings for many other applications.
  It is difficult to find an entry point for troubleshooting here. You could try a clean boot as described above.

@dradonknighthun 

If you are on a PC try to repair the game.

(Origin: Game Library > Right-click the game cover > Repair)
(EA app: My Collection > Click on the three dots on the game cover > Repair)
(Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)
Remove all compatibility settings from the "DragonAgeInquisition.exe"

I have already uninstalled my NVDIA drivers following the instructions you gave and the driver i have installed comes from the link you provided in the #13 reply.

https://pcsupport.lenovo.com/de/en/products/laptops-and-netbooks/legion-series/legion-y540-15irh/81sx/downloads/driver-list/component?name=Bildschirm%20und%20Video&id=635380F4-448F-4129-AA77-265289D96F6F

But the latest version they offer on the lenovo site is from 2021 which seems old to me too.

Still no luck but thanks for help you helped more then EA in 1 month so nice...

@holger1405 Thanks for responding, but this made no difference at all. It just seems if you got the game through Epic it will not work at all. What a shame.

I got it through Epic Games too and on my computer it's not working but i know someone with an old laptop who got it on  Epic Games also, and it works on his.

@holger1405 Thanks for your answer! I fixed problem. Originally, I am not from english speaking country, and one of mother folders where game was in Cyrillic, so I changed the name of the folder from "игры" to "games" and it worked! No system problems, fortunately.

We both got the game on Epic Games at the same time and for the first time. And his laptop is 11 years old too so i really thought my computer would have no issues with it.

Just tried installing it direct from Origin and it's still not doing anything. The fixes suggested by @holger1405 didn't help. Is there anything else I can do to try to get this running?

Hi, I am trying to play the game as well, but I can't seem to get the game to run; it only runs as a background process. I have tried uninstalling and reinstalling the game, EA, and Epic as well as restarting my PC and updating drivers, but nothing seems to work. I ran a dxdiag as per your previous suggestions and attached it below. I would appreciate any help.

have any of you tried to reinstall Microsoft Visual C++ Redistributable package, if you run exe file error is  0xc00007b and it is problem with missing dll files, unfortunately, there is no any log in windows app log so I don't know how to recognize which version is missing. maybe some expert can do this.  

hi as the original i got the game from epic too
and got same error
it was working fine earlier i got this problem like 2 days ago i know its not the games fault its the launcher stuff since i allready played the game for like 50+ hours
game just does not launch some times it gets stuck on preparing game some times its goe back to ea home page and nothing happens
i tried most of the steps available on net  been trying for non-stop
cleared cache / game cache  / pc cache  / updated drivers  watched all videos on youtube to fix and tried everything
tried reinstall ea / epic /  dragon age inq  after hard deleting everything
can you please help i request 

edit ☹️for the sake of it i installed other ea games and yeah problem with everyone of them its the launcher issue )

help