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Beruthien's avatar
Beruthien
8 years ago

Re: Dragon Age Keep - Tutorials & How To

Getting your world state into Dragon Age: Inquisition is easy. Just follow the steps below, and you'll be good to go!

Setup

Before you start Inquisition, there are a few steps you need to complete first:

1. Make sure you are logged in to your EA (formerly Origin) account on your PC or console (whichever platform you are using to play the game). For PC players, ensure that your antivirus software is not blocking your EA account from running. This may mean you'll have to disable it temporarily.

2. If you are playing on console, you must make sure your EA (Origin) account is linked to your gamertag. To do this, follow the instructions here. If you've already set up your world state using another EA (Origin) account than the one linked to your gamertag, here's how to fix that issue.

3. If you're not sure if your gamertag is linked to your EA (Origin) account, the Keep will tell you. Here's how:

The account check page will appear immediately after logging in to the Keep. You'll see something that looks like this:

Underneath where it says 'Connected Personas,' you'll be able to see linked accounts to the Keep. One will always be linked under PC (that's your Keep account). If you are playing on a console and your gamertag doesn't appear on this screen, you will need to try connecting your gamertag to your EA (Origin) account again.

4. If you're playing a digital copy, please wait for the game to finish downloading before starting to play. If you start a new game before the download is done, you may not be prompted to use a custom world state.

PC

1. Export the world state you wish to use in Inquisition. For a detailed explanation of how to do so, check out the World State Manager Tutorial. Ensure that your computer is connected to the internet during this process. Please note the time stamp on your exported world state. 
2. Make sure you have Origin open and running. 
3. Open up Inquisition and select 'New Game' to begin. 

4. Select your Inquisitor's race, class, and your preferred game difficulty. 

5. After you've completed these steps, you'll be prompted to import your world state into the game. Hit 'Yes' to import. 

6. Once your world state has been imported, check to make sure the time stamp in the game matches the one shown in the Keep. 

7. Click 'Confirm' to complete the import of your custom world state. 

8. Proceed through the rest of the start-up process and then start playing! 

Xbox

1. Export the world state you wish to use in Inquisition. For a detailed explanation of how to do so, check out the World State Manager Tutorial. Ensure that your Xbox is connected to the internet during this process. You may disconnect after. Please note the time stamp on your exported world state. 

2. Press Y at the menu to log in to your EA (Origin) account. 

3. Open up Inquisition and select 'New Game' to begin. 

4. Select your Inquisitor's race, class, and your preferred game difficulty. 

5. After you've completed these steps, you'll be prompted to import your world state into the game. Hit 'A' to import. 

6. Once your world state has been imported, check to make sure the time stamp in the game matches the one shown in the Keep. 

7. Press 'A' to finish importing your custom world state.

8. Proceed through the rest of the start-up process and start playing! 

PlayStation

1. Export the world state you wish to use in Inquisition. For a detailed explanation of how to do so, check out the World State Manager Tutorial. Ensure that your PlayStation is connected to the internet during this process. You may disconnect after. Please note the time stamp on your exported world state. 

2. Hit triangle at the menu to log in to your EA (Origin) account. 

3. Open up Inquisition and select 'New Game' to begin. 

4. Select your Inquisitor's race, class, and your preferred game difficulty. 

5. After you've completed these steps, you'll be prompted to import your world state into the game. Hit 'X' to import. 

6. Once your world state has been imported, check to make sure the time stamp in the game matches the one shown in the Keep. 

7. Press 'X' to complete the import of your custom world state. 

8. Proceed through the rest of the start-up process and start playing!

Troubleshooting

If you are prompted to load a default world state instead of a custom one into the game, please ensure you have followed all the steps in the Setup section of this tutorial before trying again.

Here's what to do if: 

  • You've exported a world state successfully before, but you aren't able to export a new world state now.
    • Exit the game, remove the disk (if applicable), and restart your PC or console. Then enter the game. You should now be able to export a new world state. 
  • Your custom Warden or Hawke is referenced in-game as the incorrect gender/race/class.
    • First, check your playthrough state (following the steps here) to ensure you've exported your world state correctly and that you've set your preferences as you wanted them. 
    • After doing so, go into the hero tiles for Dragon Age: Origins and Dragon Age II and change them to default heroes. Refresh the page, then return to those tiles and change them back to your desired custom heroes. After that, re-export your world state.
  • You exported a custom world state but the game is referencing the default world state.
    • Go back in to the Keep to check your playthrough states to verify that you exported the correct world state. Then, load your desired world state in the Tapestry, and lock it. Afterwards, re-export your world state. 
  • You followed all the steps to export correctly, but the game is still not detecting a custom world state.
    • If you have followed all the steps and are still unable to export your world state, try loading another world state into the Tapestry and exporting it. After doing this, re-load your desired world state into the tapestry and export it again. 
    • If you're playing on PC, you may need to restart or re-install Origin before attempting another export. 

You should also make sure that: 

  • You exported a world state using the Keep (look for the green check mark next to your world state name). 
  • Your console or PC is connected to the internet during the export process. 
  • You are logged in to the correct EA (Origin) account. 
  • The correct gamertag is linked to your EA (Origin) account if you are playing on console. 
  • The time stamp on your world state in the Keep matches up with the time stamp showing in the game: 

If you're still having trouble importing your game, click Contact us to request help from an EA Advisor. 

You can also get help from your fellow players here on Answers HQ or tweet @DragonAgeKeep. 

1 Reply

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  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    7 years ago

    After using the Keep to set up your world state for Dragon Age: Inquisition, you may discover that you have done all the work on the wrong EA Account and have no way to import the world state to your game. This can be worked around by making your two accounts "Friends" and then sharing the world state between accounts.

    (Ideally before using The Keep, you'll have checked which account you'll be using to play Dragon Age: Inquisition. If you're planning to play on a console, you may want to check if your Gamertag or PlayStation™Network online ID is connected to the right EA Account.)

    Here are the full instructions:
     

    1. Log into Origin from the account you have saved your preferred world state to (old Keep account) and use the "Add Friend" feature to add the account you want to play Dragon Age: Inquisition on (DA:I account) to your friends list. 
      • Depending on your settings, you may need to log in on the DA:I account to accept the friend request, please do this before the next step. 
    2. Go to https://dragonagekeep.com/ and sign in with the old Keep account. 
    3. Click on the globe symbol at the top right of the screen to display a menu containing your saved World States - you may need to click on "Load Additional World States" to see all of them. 
    4. Select the World State you want to use. A new window will open, and on that window above the character cards you will see a row of icons. 
    5. Click on the one that looks like a picture frame with an arrow coming out of it. 
    6. A screen will open giving you the option to add a custom name and description to the world state, and a list of your Origin friends that you can share it with. 
    7. Please give the World state a name, then choose the DA:I account from your friends list and click "Share".​ You will receive confirmation that your world state has been shared. 
    8. Log out of the Keep and log back in again on the DA:I account, go to the World States area, and you will see that this World State is now available for you to load in the Keep.
    9. Load it up and then log into the game.


    If you have your Keep data on your preferred EA Account but find that your console is using a different EA Account, you can take that console account and update its email address by following this guide: Switching emails from one EA Account to another.

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