Thanks for the answer, and you're of course right about the online registration thing.
I play on PC and the odd thing is, actually, that I did find the folder called "Characters" with all my characters' saves in it: but it still doesn't work. There is no import option when I start a new game in Awakening following your steps, the only option is to create a new character. Is there some special place I should move the "Characters" folder to or something like that? It was in the folder from last time I installed the game, not the new folder, just to be clear.
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The (only) location where DAA will look is the one where the game is configured to put saves.
The default is: "C:\Users\<username>\Documents\BioWare\Dragon Age\Characters"
Are you saying that you don't see this?
That you only have the "Create New Character", and "Exit to Main Menu" options?
