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Anonymous's avatar
Anonymous
11 years ago

Re: Missing Head

it is on a pc my specs are as follows

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150113-1808)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-990XA-UD3
BIOS: Award Modular BIOS v6.00PG
Processor: AMD FX(tm)-8150 Eight-Core Processor (8 CPUs), ~3.6GHz
Memory: 16384MB RAM
Available OS Memory: 16366MB RAM
Page File: 5079MB used, 27649MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

I have never posted system specs before i hope this is what you were talking about

5 Replies

  • Fred_vdp's avatar
    Fred_vdp
    Hero+
    11 years ago

    I still need the graphics hardware. To post a more detailed list of system specs, follow this guide:

    1.  Press and hold the Windows key and the letter R on your keyboard
    2.  You will see a Run box in the lower-left corner of your screen
    3.  Type dxdiag in the text field
    4.  Click OK
    5.  If your computer has a 64-bit version of Windows, click the button Run 64-bit DXDIAG (see screenshot below)
    6.  If your computer has a 32-bit version of Windows, that button will not be available


    7.  Click the Save All Information button, found on the bottom of the DXDIAG report
    8.  Save this text file to your Desktop if possible
    9. Open the text file, select all the text inside (Ctrl + A) and copy it (Ctrl +C).
    10. Go to http://hastebin.com/, paste the contents of your DXDiag inside (Ctrl+V) and click Save on the webpage (Ctrl+S).
    11. Copy the link of the page in your post, along with a precise description of your issue.
  • Fred_vdp's avatar
    Fred_vdp
    Hero+
    11 years ago

    It's a pretty good PC, so that's not the issue.

    You should have a look at the game's options. In the display settings, there should be an option to choose the graphics API. By default it's DirectX 11. If you haven't already, switch it to Mantle and restart the game. Hopefully that fixes it.

    You could also try updating your graphics driver, sbecause it seems your current version is from November 2014. http://support.amd.com/en-us/download

    If that fails, right click DA:I in Origin and choose the option to repair the game.

  • Anonymous's avatar
    Anonymous
    11 years ago

    Thanks a bunch for your help so far. I really do appreciate it. I am trying what you suggested now. It is really uplifting to have someone just want to help just because. Keep up the good work sir and ill let you know how this turns out

  • Anonymous's avatar
    Anonymous
    11 years ago

    The direct X thing worked thanks for the help

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