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Anonymous's avatar
Anonymous
13 years ago

Re: Pre-Origin Serial Key Issues

Okay, just for invetigation HERE:

Do you have your game code?

What was correct Email account which you have used to register it?

If you have those information then contact support with these information.

2 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago

    I no longer have the physical serial keys as stated in my original post.

    I do however have all the account information and can link to multiple EA/BioWare websites that show the game was registered.

    It was not registered on Origin obviously, it didn't exist at the time.

    I did contact support, but I believe an experienced community member or the EA support types in these forums can help more than the chat support. They were completely unfamiliar with BioWare Social site and the fact that EA did not always involve Origin.

  • You just got a n00b support person.  Try again. 

    I've had great luck with the EA Customer Support folk in the end, but it often takes two or three attempts before I reach someone who actually understands and can address my issue. 😕mileywink:

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