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Community Admin

Re: Unable to access DLC using the Physical Copy (PS4)

@MLG_Scopes Thanks for the update, sorry that this didn't help.

You can try reinstalling your copy of DAI on the console, then check again for the DLC install to complete.

3 Replies

Anonymous
9 years ago
Approved
Is it possible for me to trade in my physical copy of the game for a digital one since the DLC only works on that?
Anonymous
9 years ago
Approved
bump. I still need help by the way.
EA_David
Community Admin
9 years ago
Sorry, I was away from the office for a while.

No, there's no system in place to replace a physical copy of the game with a digital one.

If the disc version is damaged you can find warranty information here: https://help.ea.com/en-us/help/account/electronic-arts-warranty-policy/

You could try a friend's disc as a test - if possible - to determine if that's a factor.