Spoils of Avvar not appearing in game

I just bought the Spoils of Avvar pack today (July 5) and although it downloaded and installed without problem, the items are not showing up in game. I've tried repair the game, repairing the pack, restarting the game, and logging into multiple characters, but no dice. For the past 15+ minutes I've been trying to get in touch for an EA advisor, but that's not working either. Is Origins down right now?

dragon age inquisition

18 Replies

EA_David
Community Admin
10 years ago
Hmm, support should be working ok. Were you able to make contact in the end?

I'm curious, in the C:\Program Files (x86)\Origin Games\Dragon Age Inquisition\Update folder is there a file called ItemPack2?
Anonymous
10 years ago
Approved
~~I'm having the same issue on the PS4, I just purchased it half an hour ago. Nothing in inventory or in the special chest in the Undercroft (shown in a video).~~
edit: they appeared in the chest!
Anonymous
10 years ago
Approved
Nope, no ItemPack2 in that folder. All my other DLCs are in there, however.
Anonymous
10 years ago
Approved
did you ever get the items to show up in game? i bought both the spoils of the avvar & the spoils of the qunari earlier today but neither of them are showing up in the undercroft at skyhold.
Tii18
10 years ago
You need to connect to the Dragon Age servers at the main menu. They'll show up after you do that.
Anonymous
10 years ago
Approved
is there a way to do that manually? every time i start up the game it says "connecting to dragon age servers" and it still doesn't show up
Tii18
10 years ago
But does it actually connect? In the bottom left corner at the main menu, do you only have the shortcut to Dragon Age Keep or is there also a "Log In"?
At the main menu in Options -> Account, do you have the "Always log me in" selected? If so, you could try unselecting it and then clicking "Log In" at the main menu (in the bottom left corner). If that doesn't work - there might be something wrong with your internet connection.
Though that gives me a thought - do you play with Origin in offline mode? If so, changing that may help, I've never played in offline so I can't be sure if it prevents from connecting to the servers.
Anonymous
10 years ago
Approved
yeah, i've tried all of these things but it still won't show up :/ it wouldn't show up anywhere other than the undercroft at skyhold, would it? or do i need to be at a certain level before it will show up?
Tii18
10 years ago
No, there's no level requirement. The items should be in the special chest in the undercroft. I'm afraid I'm out of ideas :/
Anonymous
10 years ago
Approved
It wont let me buy ir