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ajk_lonesinger's avatar
ajk_lonesinger
New Novice
2 months ago

[Steam] Dragon Age: Inquisition Will Not Load

Anyone else want to take a stab at this?  I purchased this game from Steam several years ago.  Finally got a change to download it properly, and - I DOESN'T WORK!  Temp files have been cleared, router connection has been reset, the game has been reloaded (several times); basically, anything and everything that has been thought of.  I'm still getting the same error from EA.  I'm getting frustrated and upset.  I can't just get a refund, and EA is no help.  Is there anyone out there who wants to help me?

4 Replies

  • @ajk_lonesinger 

    Please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window. 

  • ajk_lonesinger's avatar
    ajk_lonesinger
    New Novice
    2 months ago

    I've already posted this, but here goes nothing.  I'm also posting the error messages I'm getting.  Perhaps there is some actual help out there?

  • holger1405's avatar
    holger1405
    Hero+
    2 months ago

    @ajk_lonesinger 

    Please clear your temp files:

      • Press the Windows key and "R" at the same time
      • Into the new window, type or copy & paste:  "%temp%"   (Without the quotes.) > hit "ENTER"
      • Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
        (If some files or folders can't be deleted, reboot and try again.)

    Then:

      • Go here and download "Revo Uninstaller". (The freeware version, Portable version works too.)
      • Run "Revo Uninstaller" > Uninstall EA app.
      • At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Advanced" > Browse.
      • If "Remaining registration content found" is displayed > Select All > Delete > Next
      • When "Remaining Data and Folders" is displayed > Select All (Make sure the "EA Games" or the "Origin Games" folder is not in the list) > Delete.
      • Restart the PC
      • Download a new EA app setup exe from here.
      • Install EA app.
      • Restart the PC > Test.
  • ajk_lonesinger's avatar
    ajk_lonesinger
    New Novice
    23 hours ago

    This is the exact same advice you gave me last time.  It didn't work last time.  I'm not going to waste my time trying it again.  If you have any helpful advice, then I'm certainly willing to listen.

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