Xbox One - Multiplayer Store Empty and Stuck

I have this same exact problem and am 100% sure that it is not a port forwarding issue. I have 53, 88, 500, 3074, 3544, and 4500 all opened up and pointed to my Xbox One. Also I had no problems accessing the store earlier today or last night.

I have to quit the game out (force closing it) just to be able to use any buttons on the Xbox controller. Once I load back up I can play multiplayer game and do everything else except visit the store otherwise I face the same "Downloading Data. Please Wait..." issue indefinitely. Lastly other players in the multiplayer are reporting that they have no problems using the store.

What the heck? 

-Z

Well EA support emailed me these steps to attempt to resolve the issue, unfortunatly I decided to try reinstalling before they sent them so I can't tell you if they will work.  I am still reinstalling, I'll ppost back and let you know if that fixes it.

Anyway these were EA's suggestions:

-Restart the console, modem and router for 15 seconds.
-Clear the system cache.
THIS WILL AUTOMATICALLY HAPPEN BY RESTARTING THE CONSOLE.
-Clear the local saved games.
SETTINGS-SYSTEM-STORAGE-CLEAR LOCAL SAVED GAMES. YOU WILL NOT LOSE ANY INFORMATION.
-Delete and re download your gamer tag.
SETTINGS-OTHER PEOPLE-REMOVE ACCOUNTS-DELETE YOUR GAMER TAG. THEN ADD NEW PROFILE AND RE SYNC YOU ACCOUNT WITH YOUR MICROSOFT PASSWORD AND USERNAME.
Thanks for contacting EA support team. Have a good one.

I tried the first one, clearing the system cache, before I uninstalled and reinstalled the game, so that one on its own won't fix the issue.  I dunno.  I'll post back with an update when my install finishes again.

These are the steps I took...

• Shutdown my Xbox One and pulled the power from the back.
• Restarted my internet modem.
• Restarted my internet router
• Plugged power back into Xbox One, went into settings and cleared local save data.
• Deleted my Gamer Tag from my Xbox One
• Re-added my Live account back to Xbox.

Same exact problem... "Downloading Data. Please Wait..."

All these steps for nothing!

Please let me know if re-installing the entire game fixes your problem. Also I wanted to ask if you have an External HDD that you use to store the game/save data on for your Xbox One? Also did you buy physical or Digital? I have a physical copy, but downloaded the digital during the EA Access 6 hour trial before I received the game.

Thank you,

-Z

Update Zicious:  

Uninstalling and then reinstalling did not fix the problem.  /sadface

I am not using an external HDD, only the internal one that my day one Xbox One came with.

I got the pre-order digital deluxe version from the Xbox Store.

I have not downloaded EA access, so I did not play the demo/trial version.

Not sure what to do next with your attempts not solving the problem either.

Update:

I followed all the suggested steps and still no luck accessing the multiplayer store on Xbox One.  /verysadface

Were any of you ever able to fix the problem? I am having this issue now. I noticed you all made your post in November and with today being December 9th, 2014, I am hoping you all were able to achieve a fix for this issue so I can hopefully fix my game.

I too have this problem and tried all the mentioned steps, which like others, the staps do not work.

i cant believe this... and i cant find any kind of solution anywhere.

please post back if anyone finds a solution.