Missing preorder bonus dragon age veilguard
I’m missing the preorder bonus, the blood dragon armor, from Dragon Age: The Veilguard. I’d preordered the Deluxe Edition but there’s no armor. Can anyone help?
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hey Everyone,
I wanted to check if anyone is missing their Pre-order or Deluxe item cosmetics.
If so, check the following first. (hit the drop-down below, beware of potential spoilers)
Spoiler
- You can first unlock your cosmetics when you first wake up in the lighthouse (after stopping solas ritual)
- There will be a chest in the room you wake up in, If you leave the lighthouse the chest will appear in Rooks room (where you meditate)
- Once you first wake up in the lighthouse, you should see a message you must click out of about your items.
- One caveat for certain cosmetics, like the helmet, you must find your first helmet in-game before using the pre-order/deluxe item.
If you are still unable to find your items, let us know the following information:
- EA ID (PSN ID/Gamertag):
- Which platform are you on?
- Is this your first playthrough?
- If possible share a Save file for our team to look at.
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag file and an EA app Error ID Number
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!
I am missing my pre-order bonus
EA ID Aimee0123
Platform: Xbox Series X
No this is my second playthrough
Had the same experience. I was able to get the chest back by reinstalling the game. Reboot console and it popped. Not the best workaround.
