[PC] Sound Issues While in Different Cities.

@Etbalsen 

Hey there!

Just following up to see how things are going. Are you still running into any issues? Can you attach a DxDiag?

Thanks!

Hi,

I still have this issue. Please find attached my dxdiag.

Best regards,

Etienne

@Etbalsen Thanks! below are the errors pulled and the steps below that I would start with. You want to make sure that all of your Windows updates are finished, GPU updates are fresh installed.

StoreAgentDownloadFailure1
Error Code: 80073d0d
Description: Issues encountered while downloading updates or scanning for updates in the Windows Store.
WindowsServicingFailureInfo
Error Code: 0x800F0984
Description: Failure related to servicing components, with missing binaries reported (e.g., wvkrnlintvsp.inf).
LiveKernelEvent
Error Code: 144
Description: Kernel-related issue, possibly tied to hardware or driver issues with USBHUB3.
RADAR_PRE_LEAK_64
Application: HLLEpicGamesStore-Win64-Shipping.exe
Description: Potential memory leak in the specified application.

Troubleshooting Steps:

1. StoreAgentDownloadFailure1

Verify Windows Store Configuration:

Open the Command Prompt as Administrator.

Run: wsreset.exe to reset the Windows Store cache.

Check for Pending Updates:

Open Settings > Update & Security > Windows Update.

Check for and install pending updates.

Re-register Windows Store Apps:

Run the following in PowerShell (Admin):

Copy - Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Ensure Internet Connectivity: Confirm stable network access.

2. WindowsServicingFailureInfo

Run Deployment Image Servicing and Management (DISM) Tool:

Open Command Prompt as Administrator.

Execute:

Cmd - Copy

DISM /Online /Cleanup-Image /RestoreHealth

Run System File Checker (SFC):

After completing the DISM step, run:

Cmd Copy - sfc /scannow

Manually Replace Missing Components:

If errors persist, investigate logs at C:\Windows\Logs\CBS\CBS.log for specific issues and manually replace components using a working Windows ISO.

3. LiveKernelEvent

Update Device Drivers:

Check and update all drivers using the device manager or the manufacturer’s support site.

Pay special attention to USB and chipset drivers.

Inspect USB Devices:

Disconnect unnecessary USB devices and test again.

Replace or update drivers for affected USB devices.

Perform a Hardware Diagnostic:

Use tools like MemTest86 for memory and hardware diagnostic tools from your PC manufacturer.

4. RADAR_PRE_LEAK_64

Monitor Application Performance:

Open Task Manager > Performance and monitor memory usage.

Update or Reinstall the Problematic App:

Reinstall HLLEpicGamesStore-Win64-Shipping.exe or the corresponding game.

Disable Unnecessary Background Processes:

Use Task Manager to identify and disable non-essential apps running simultaneously.

Verify Virtual Memory Settings:

Navigate to Control Panel > System > Advanced System Settings > Performance Settings > Advanced Tab > Virtual Memory.

Ensure the paging file size is appropriately managed.

Let me know if you need additional assistance or further clarification!

Hi,

I tried all these things and still have the problem. I think it comes from the game as I had it before installing Hell let lose.

I sincerely hope that there will be a bug fix adressing this issue.

Best regards,

Etienne