Photo Mode Causes Washed-out Images With HDR Enabled

yep Im having the same exact issue as OP. With HDR on photomode pictures become washed out but without HDR they look how they should.

@ValentenX Thanks for the images. Has this been cleared up for you? Have you performed any steps to see if they help with the platform you are on?

@MadRamblings Which platform are you on? Can you attach images of before and after if possible?

Hey there @EA_Shepard  it was actually MadRamblings who added the photos in the above post. I have added my examples with this post as well as a dxdiag for system information. I am on PC for what it is worth.

Im not quite sure what steps to try to fix this to be quite honest. I have tried turning hdr off and on restarting the game changing from borderless full screen to full screen and back. It still has the same issue. This feels like some kind of bug with the games photomode and its interaction with HDR. For what its worth even when i just use the windows snip or w/e its called on windows 11 with shift+windows key+s I have the same issue. This is the only game I've had this happen with so I can only imagine its how this game handles HDR.

Hi @EA_Shepard I'm on PC as well.

to me it seams to be a combination on how the HDR setting in game and the full screen/borderless windowed modes interact.

Basic Specs:

• OS = Windows 11
• Graphics card = Nvidia GForce RTX 4070
• Monitor =  Philips 32M1N5800A (has HDR)
• X-box controller

If I take a screenshot:

1. Using Veilguard Photo mode, HDR on, Borderless Windowed, in game "Take Photo" button
   1. in person looks normal
   2. saved image is super de-saturated
2. In Veilguard Photo mode, HDR on, Borderless Windowed, using x-box controller screenshot button
   
   1. in person looks normal
   2. saved image looks the same as in personl
3. In Veilguard Photo mode, HDR on, Borderless Windowed, Steam screenshot button
   
   1. in person looks normal
   2. saved image looks the same as in person
4. Using Veilguard Photo mode, HDR on, Full screen, in game "Take Photo" button
   1. in person looks normal
   2. saved image is super de-saturated
5. In Veilguard Photo mode, HDR on, Full screen, using x-box controller screenshot button
   
   1. in person looks normal
   2. saved image looks the same as in person
6. In Veilguard Photo mode, HDR on, Full screen, Steam screenshot button
   
   1. in person looks normal
   2. saved image looks the same as in person
7. Using Veilguard Photo mode, HDR off, Borderless Windowed, in game "Take Photo" button
   1. in person looks duller
   2. saved image is the same as in person
8. In Veilguard Photo mode, HDR off, Borderless Windowed, using x-box controller screenshot button
   
   1. in person looks duller
   2. saved image looks slightly more saturated
9. In Veilguard Photo mode, HDR off, Borderless Windowed, Steam screenshot button
   
   1. in person looks duller
   2. saved image looks the same as in person
10. Using Veilguard Photo mode, HDR off, Full screen, in game "Take Photo" button
    1. in person looks Super saturated
    2. saved image is slightly duller than normal
11. In Veilguard Photo mode, HDR off, Full screen, using x-box controller screenshot button
    
    1. in person looks Super saturated
    2. saved image looks normal
12. In Veilguard Photo mode, HDR off, Full screen, Steam screenshot button
    
    1. in person looks Super saturated
    2. saved image looks normal

@MadRamblings Thanks for all the info on this one. Had a couple of discussions about it and sent it on over to the team for review!

Did you ever find a fix for this? I'm on PC, but having the same issues. The only way I can get photo mode to take a good picture is to turn HDR off. Incredibly annoying to have to go into settings every time I want to take a photo. 

@abc2034444136 There were some issues with photo mode resolved in Patch 4. Depending on your platform there are some ways to test it though. Most would be

Repairing the game

Reinstalling the game

Creating new characters to test it

Loading the game on a different PC or console to test your specific saves

Quality of Life Changes: 

• In Patch 3, we introduced a line on screen showing where a Photo Mode screenshot was saved. In Patch 4, we are reverting that change due to a safety concern brought to us by some content creators. PC players can find their Photo Mode screenshots in
• Fixed an issue with Photo Mode screenshots appearing slightly blurry for some players. 
• Fixed an issue where taking a screenshot with the space bar in Photo Mode also toggled the highlighted setting at the same time. (PC Only) 

The recent patch did not fix the HDR/photo mode issue. None of the "fixes" listed below help. The only solve is to turn HDR off every time you want to take a photo, but the quality of the photo suffers. So it's either keep HDR on and have really blown out highlights and super dark shadows, or turn HDR off and have dull photos with no contrast and a lack of color. There are plenty of forum/Reddit posts about the issue, so I know it is still occurring for many.

Hey Rooks!

It's been a minute since this was opened and discussed. Since there have been a few updates, we will wrap up this thread and lock it down as resolved.

If you have any new issues or something else to report, feel free to start a new thread on the new EA Forums Here Dragon Age The Veilguard Technical Issues & Bug or join an existing one so we can keep everything organized.

Thanks, and happy gaming!

Cheers!