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MadRamblings's avatar
MadRamblings
4 months ago
Solved

Photo Mode Causes Washed-out Images With HDR Enabled

Using the in game photo mode to take images produces a washed out and overexposed image (002). When I disable HDR in the display settings, the image comes out significantly better (003). I see so...
discussion
  • EA_Shepard's avatar
    EA_Shepard
    3 months ago

    @abc2034444136 Thank you for the reply on this. Sadly, we cannot go by Reddit posts since we are not on Reddit. We need players to post here through their EA account. That way, we can send that over to the team and let them know. It may have fixed it for one and not the other. Every PC is different so mine may look very different than yours. Also, when you take into account the types of monitors being used with GPUs being used. It isn't as simple as it's fixed for everyone. As per the patch notes, it was addressed. If, for some reason, it did not for the masses, we need those players posting here or on the new EA forums so that we can gather that data.

    Thanks.

abc2034444136's avatar
abc2034444136
3 months ago

Did you ever find a fix for this? I'm on PC, but having the same issues. The only way I can get photo mode to take a good picture is to turn HDR off. Incredibly annoying to have to go into settings every time I want to take a photo. 

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
3 months ago

@abc2034444136 There were some issues with photo mode resolved in Patch 4. Depending on your platform there are some ways to test it though. Most would be

Repairing the game

Reinstalling the game

Creating new characters to test it

Loading the game on a different PC or console to test your specific saves

Quality of Life Changes: 

  • In Patch 3, we introduced a line on screen showing where a Photo Mode screenshot was saved. In Patch 4, we are reverting that change due to a safety concern brought to us by some content creators. PC players can find their Photo Mode screenshots in
  • Fixed an issue with Photo Mode screenshots appearing slightly blurry for some players. 
  • Fixed an issue where taking a screenshot with the space bar in Photo Mode also toggled the highlighted setting at the same time. (PC Only) 
  • abc2034444136's avatar
    abc2034444136
    3 months ago

    The recent patch did not fix the HDR/photo mode issue. None of the "fixes" listed below help. The only solve is to turn HDR off every time you want to take a photo, but the quality of the photo suffers. So it's either keep HDR on and have really blown out highlights and super dark shadows, or turn HDR off and have dull photos with no contrast and a lack of color. There are plenty of forum/Reddit posts about the issue, so I know it is still occurring for many.

    • EA_Shepard's avatar
      EA_Shepard
      Icon for Community Manager rankCommunity Manager
      3 months ago

      @abc2034444136 Thank you for the reply on this. Sadly, we cannot go by Reddit posts since we are not on Reddit. We need players to post here through their EA account. That way, we can send that over to the team and let them know. It may have fixed it for one and not the other. Every PC is different so mine may look very different than yours. Also, when you take into account the types of monitors being used with GPUs being used. It isn't as simple as it's fixed for everyone. As per the patch notes, it was addressed. If, for some reason, it did not for the masses, we need those players posting here or on the new EA forums so that we can gather that data.

      Thanks.

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